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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Chat help when needed was great

5
I have had problems setting this up and Elektra helped thank you on your chat Reviewed on: 26th September 2024

Only been with them for a month but all good so far!

5
Only been with them for a month but all good so far! Reviewed on: 26th September 2024

Fantastic service received from the renewal team, sa...

5
Fantastic service received from the renewal team, saved my policy and reducted the price Reviewed on: 26th September 2024

Very helpful customer support

5
Very helpful customer support explain a point to me 3 times.... Till I got it. Reviewed on: 25th September 2024

Very helpful on live chat - Alexa

5
Very helpful on live chat - Alexa Reviewed on: 25th September 2024

Quick and efficient got what I needed done

5
Quick and efficient got what I needed done Reviewed on: 25th September 2024

Great coverage options

5
Perfect Pet have great coverage options that gave me everything I need for my dog and for my peace of mind. An extra bonus is that they have a raft of discounts for customers who hold a policy which makes the value for money even better. Reviewed on: 25th September 2024

Very easy to get covers at a very competitive price

5
Very easy to get covers at a very competitive price Reviewed on: 24th September 2024

Great value

5
First time purchasing insurance from my 7 year old dog. Is very good value. Reviewed on: 24th September 2024

Wanted my docs sent via post, the customer service t...

5
Wanted my docs sent via post, the customer service team had these with me within days so I could properly review the cover Reviewed on: 24th September 2024

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