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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,747 reviews, last reviewed 15th Jan 2026
98% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
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Smith
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1747)

Very easy to follow website, everything explained an...

5
Very easy to follow website, everything explained and easy to understand on the policy. Excellent customer service and payment plan very quick. Reviewed on: 19th September 2024
George J's avatar
George J

Quick, easy, helpful and the best cover

5
When looking for any type of insurance these days especially pet insurance online it can be a mine field. The fact it was made easy for me to set up and good communication with them through each step made the experience effortless. To add the fact that we have now got the best cover out of all the choices out there is a massive bonus Reviewed on: 19th September 2024
Robert S's avatar
Robert S

Great service

5
Only just gone with Perfect Pet but so far so good Reviewed on: 19th September 2024
Karen Shep's avatar
Karen Shep

Happy with the switch

5
I have recently swapped to perfect pet insurance for my dog. They offered the best coverage for the money compared to other companies, including the provider I already had insurance with. Very impressed so far. Reviewed on: 19th September 2024
Emily N's avatar
Emily N

Very easy to set up and understand

5
Very easy to set up and understand Reviewed on: 19th September 2024
Claire C's avatar
Claire C

Really easy to set up, great cover and value for mo...

5
Really easy to set up, great cover and value for money. Reviewed on: 19th September 2024
Ann P's avatar
Ann P

My experience so far has been extremely straight for...

5
My experience so far has been extremely straight forward and very affordable compared to other quotes I received for the same level of cover for my dog. Reviewed on: 19th September 2024
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Tara C

I don’t have experience yet because this is my first...

5
I don’t have experience yet because this is my first insurance for pet. Reviewed on: 19th September 2024
Dorota's avatar
Dorota

Fantastic Price and service

5
We've been meaning to insure our dog for a while and whilst shopping, to find such an amazing service for so cheap is perfect. Reviewed on: 19th September 2024
Dom's avatar
Dom

Great job Glenn - Top notch customer service!

5
I rang to get a joint policy for my 2 labs and Glenn was so so helpful. He was patient, polite, efficient and friendly. He got me a fantastic deal which has saved me so much hassle and expense. Great job Glenn and all the team at Perfect Pet! Reviewed on: 19th September 2024
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Stephen P

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