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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

I don’t have experience yet because this is my first...

5
I don’t have experience yet because this is my first insurance for pet. Reviewed on: 19th September 2024

Fantastic Price and service

5
We've been meaning to insure our dog for a while and whilst shopping, to find such an amazing service for so cheap is perfect. Reviewed on: 19th September 2024

Great job Glenn - Top notch customer service!

5
I rang to get a joint policy for my 2 labs and Glenn was so so helpful. He was patient, polite, efficient and friendly. He got me a fantastic deal which has saved me so much hassle and expense. Great job Glenn and all the team at Perfect Pet! Reviewed on: 19th September 2024

A Professional and approachable company

5
A Professional and approachable company Reviewed on: 19th September 2024

Great price point, friendly staff, great perks.

5
Great price point, friendly staff, great perks. Setting up was easy, recieved docs in email, provided with everything I needed by friendly and efficient staff. I love the perks as well and felt confident my policy provided the correct level of insurance. Reviewed on: 19th September 2024

The phone agent helped set up the multi pet discount...

5
The phone agent helped set up the multi pet discount when it wasn’t possible to do so online and was very helpful Reviewed on: 19th September 2024

Fab live chat great set up just started but I'm sure...

5
Fab live chat great set up just started but I'm sure it will be great Reviewed on: 19th September 2024

New to pet insurance

5
New to pet insurance but easy to set up reasonable prices good covet so far so good , 2 puppy’s covered Reviewed on: 19th September 2024

Easy service to use.

5
Easy service to use. Gives excellent value. Reviewed on: 19th September 2024

Roxy the bull dog

5
Best cover and value for money. Not had to claim yet though. Reviewed on: 19th September 2024

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