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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead
Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Professional and efficient

4
When, taking out the policy my queries and questions were answered immediately professionally and courtesy Reviewed on: 26th July 2024
Karen B's avatar
Karen B

Easy set up - fortunately haven't had to use

5
Easy set up - fortunately haven't had to use, hopefully rains that way. Reviewed on: 26th July 2024
Phil M's avatar
Phil M

Customer service is excellent.

5
Customer service is excellent. So refreshing to be able to actually speak to someone directly! Reviewed on: 26th July 2024
Louise M's avatar
Louise M

Happy new customer

5
I have only recently joined, the price and cover was what I wanted Reviewed on: 26th July 2024
Lee M's avatar
Lee M

Great customer service, accessible information

5
Great customer service, accessible information Reviewed on: 26th July 2024
Karla G's avatar
Karla G

Good price and easy process

3
Easy to set up the insurance and very good price Reviewed on: 25th July 2024
Ellie's avatar
Ellie

Good customer service.

5
Good customer service. Everything clear and easy to deal Reviewed on: 25th July 2024
Marek T's avatar
Marek T

They have been a great hell to have on hand.

5
They have been a great hell to have on hand. They are very responsive and the customer service is great. Always happy to help and quick to answer any queries and questions. Reviewed on: 25th July 2024
Harry R's avatar
Harry R

I loved what they could offfer us with getting our p...

5
I loved what they could offfer us with getting our puppy insured. They were the best value for money Reviewed on: 25th July 2024
Rosehannah P's avatar
Rosehannah P

Have only just taken the policy out so difficult to...

5
Have only just taken the policy out so difficult to make an assessment Reviewed on: 24th July 2024
Deborah W's avatar
Deborah W

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