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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,747 reviews, last reviewed 15th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
88% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
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Smith
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1747)

Happy new customer

5
I have only recently joined, the price and cover was what I wanted Reviewed on: 26th July 2024
Lee M's avatar
Lee M

Great customer service, accessible information

5
Great customer service, accessible information Reviewed on: 26th July 2024
Karla G's avatar
Karla G

Good price and easy process

3
Easy to set up the insurance and very good price Reviewed on: 25th July 2024
Ellie's avatar
Ellie

Good customer service.

5
Good customer service. Everything clear and easy to deal Reviewed on: 25th July 2024
Marek T's avatar
Marek T

They have been a great hell to have on hand.

5
They have been a great hell to have on hand. They are very responsive and the customer service is great. Always happy to help and quick to answer any queries and questions. Reviewed on: 25th July 2024
Harry R's avatar
Harry R

I loved what they could offfer us with getting our p...

5
I loved what they could offfer us with getting our puppy insured. They were the best value for money Reviewed on: 25th July 2024
Rosehannah P's avatar
Rosehannah P

Have only just taken the policy out so difficult to...

5
Have only just taken the policy out so difficult to make an assessment Reviewed on: 24th July 2024
Deborah W's avatar
Deborah W

Searching for pet insurance and came across you on C...

5
Searching for pet insurance and came across you on Compare the Market. Good quote and subsequent business. Reviewed on: 24th July 2024
Brian J's avatar
Brian J

Easy Sign up

5
Easy to sign up and in depth explanations of policy if required, or shorter explanations for those who already know their way around. Reviewed on: 24th July 2024
Ross B's avatar
Ross B

Excellent customer service.

5
When I checked my policy on line I found two things that where not right, I spoke to a lady on chat my quire was resolved within minutes, Excellent customer service. Reviewed on: 24th July 2024
Philip F's avatar
Philip F

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