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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.75
Based on 1,490 reviews, last reviewed 20th Aug 2025
5700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Simple and stress free It was so simple and easy to arrange insurance for my 2 dogs...As we never have enough time to do these things every year Reviewed on: 20th August 2025
Jo b's avatar
Jo b

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025
James leggett's avatar
James leggett
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1490)

Great service

5
Easy to deal with, simple process, no hassle ! 5/5 Reviewed on: 8th September 2023
Karl Butler's avatar
Karl Butler

Great customer service

5
Great to speak to on the phone, very caring company. Reviewed on: 8th September 2023
Jan Christopher Burkin's avatar
Jan Christopher Burkin

Unbelievable Value

5
Haven't had any need to contact them or make a claim but no problems with documents or direct debit but the best bit..... My renewal only went up £16!!! My dog is 7. We've always had to move insurance companies because the renewal has always had a ridiculous price increase. I completely forgot this year as I didn't even notice the difference in my new direct debit. Thankfully I had auto renew. So far, one year in, no problems. Would definitely recommend Reviewed on: 7th September 2023
William Chapman's avatar
William Chapman

Excellent value pet insurance

4
So straight forward and beat every other quite I'd got. Highly recommended Reviewed on: 6th September 2023
Gemma Poole's avatar
Gemma Poole

New Customer

5
Very easy form to fill in,all the imformation i need was on the online form. I was very happy with my price and plan i choosen. Reviewed on: 6th September 2023
Rudy Park-Alfonso's avatar
Rudy Park-Alfonso

I can only go on cost effective for , as not had to make a claim

3
I've not made a claim or had to phone as of yet. But on ease of taking out a policy & the cost effectiveness for my breed of dog is very good Reviewed on: 5th September 2023
Katie Ancell's avatar
Katie Ancell

Great service

5
Very easy to understand and good price for cover for my beautiful Brian xx Reviewed on: 5th September 2023
Leann 's avatar
Leann

Excellent Customer Service

5
I received a call from one of your customer service team regarding one of my dogs, Bella. It was related to her insurance renewal. I am always wary of significant price increases so asked for someone to call before it renewed. This happened, which is great and the increase was relatively small. I have now transferred my other dog, Mickey to you on the back of the knowledge that your customer support is so good Reviewed on: 4th September 2023
Phil's avatar
Phil

Good value and well priced

5
Helpful easy to set up and good value for money Reviewed on: 4th September 2023
Luke Pollitt's avatar
Luke Pollitt

Helpful when most important!

5
Fantastic service, speedy response time, competitively priced Reviewed on: 4th September 2023
P Bate's avatar
P Bate

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