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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.74
Based on 1,462 reviews, last reviewed 15th Aug 2025
3200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
4%

Latest highest rating:

5

Exceptional throughout Customer Services are second to none. The call handlers are helpful and friendly and extremely knowledgeable. Changing policy details IE: our new addr... Read more Reviewed on: 15th August 2025
Johanna Smith's avatar
Johanna Smith

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025
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James leggett
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1462)

missing payment

5
I completely lost track of my money and missed 2 payments - the team helped come up with a solution to make sure my pet still had cover and I could pay them back when I could Reviewed on: 21st August 2023
Andrea's avatar
Andrea

Bereavement line

5
I called their bereavement line after my kitten passed away, they were so kind and sounded like they genuinely cared Reviewed on: 21st August 2023
Andrew's avatar
Andrew

Second to none

5
They have always been so polite and friendly whenever I have needed them, which sadly is often as my dog has seizures with ongoing medication Reviewed on: 20th August 2023
Julian 's avatar
Julian

Excellent service

5
Very easy to set up insurance been a customer for 3years very happy with there service Reviewed on: 18th August 2023
Mark Sale's avatar
Mark Sale

Simple and easy

5
It was so simple to find the perfect insurance for my little treasure Reviewed on: 17th August 2023
Paul Watson's avatar
Paul Watson

Insurance for Jeff

5
They we’re not the cheapest but offered the best product for the amount charged per month and seemed very professional Reviewed on: 17th August 2023
Insurance for Jeff's avatar
Insurance for Jeff

reasonable price

5
easily contacted and great value for money Reviewed on: 16th August 2023
Colin Cape's avatar
Colin Cape

Very helpful

5
Very nice, helpful staff that deal with any questions straight away Reviewed on: 16th August 2023
Traceytd's avatar
Traceytd

Quick, efficient & friendly service

5
I managed to halve the price of my dog insurance with one quick phone call to Perfect Pet Insurance. The agent was really friendly and helpful and she got me sorted very quickly. I would definitely recommend! Reviewed on: 16th August 2023
Michele Andrews's avatar
Michele Andrews

Easy switch over

5
I recently left home and needed to swap the details into my parents name - one form completed and it was also switched over Reviewed on: 16th August 2023
Trudy's avatar
Trudy

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