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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
645% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

The customer service team are so friendly and polite!

5
The customer service team are really great. Every time I speak to them, they are always so friendly and polite. They are always trying to do their best to help and you can really tell on the phone. Reviewed on: 9th July 2024
Kayleigh's avatar
Kayleigh

Thank you!

5
My dog Otto was quite unwell and had to go to the vets - Perfect Pet were very kind and empathetic on the phone, they answered all my questions about putting in a claim. My claim was then assessed and paid quickly! Reviewed on: 8th July 2024
aishwarya's avatar
aishwarya

Really positive and friendly people and super helpful

5
Really positive and friendly people and super helpful Reviewed on: 8th July 2024
Shauneen Kate Stewart's avatar
Shauneen Kate Stewart

Perfect pet are the best.

5
Perfect pet are the best. I've had insurance with perfect for many years. They have the nicest staff members and are very quick to help out. Reviewed on: 8th July 2024
Connel's avatar
Connel

Great Experience

5
Great prices and great customer service Reviewed on: 8th July 2024
Gordon D's avatar
Gordon D

Smooth, quick and transparent set up and comprehensi...

5
Smooth, quick and transparent set up and comprehensive system Reviewed on: 8th July 2024
Tara A's avatar
Tara A

Great prices

5
Great price I have 5 dogs insured by them Reviewed on: 8th July 2024
Donna's avatar
Donna

Direct debit easy to set up, payments collected ever...

5
Direct debit easy to set up, payments collected every month and no issues so far! I can easily view my docs and cover is what I need (fingers crossed) - hoping I wont ever need it but nice to know its there Reviewed on: 8th July 2024
Anne B's avatar
Anne B

Value for money

5
I was able to take out the policy online really easily and was sent my policy documents straight away. The value for money is excellent and I feel better knowing my puppy is protected. Reviewed on: 8th July 2024
Lucy Miller's avatar
Lucy Miller

Quick and compassionate when dealing with my situation

5
Quick and compassionate when dealing with my situation Reviewed on: 8th July 2024
Hayley Matthews's avatar
Hayley Matthews

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