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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

I dealt with a lovely lady called Chloe Pozzi who wa...

5
I dealt with a lovely lady called Chloe Pozzi who was very professional and helpful Reviewed on: 9th July 2024

10/10 would recommend

5
Such a friendly team and always able to help when I have a query! Reviewed on: 9th July 2024

Perfect poet insurance are very professional and wil...

5
Perfect poet insurance are very professional and willing to help no matter the query Reviewed on: 9th July 2024

Excellent service, simple process.

5
Excellent service, simple process. The staff were very polite and knowledgable. Reviewed on: 9th July 2024

The renewal team were really helpful and found me a...

5
The renewal team were really helpful and found me a great rate - I also had a lot of questions but they helped me to understand what I am actually paying for! Excellent service and always a friendly voice at the end of the phone Reviewed on: 9th July 2024

I’m new to Perfect Pet and never had a claim and tou...

5
I’m new to Perfect Pet and never had a claim and touch wood won’t have one but their customer service so far has been fantastic Reviewed on: 9th July 2024

Got my boy Barley covered for a fairly good price an...

4
Got my boy Barley covered for a fairly good price and haven't had any problems so far. Reviewed on: 9th July 2024

The customer service team are so friendly and polite!

5
The customer service team are really great. Every time I speak to them, they are always so friendly and polite. They are always trying to do their best to help and you can really tell on the phone. Reviewed on: 9th July 2024

Thank you!

5
My dog Otto was quite unwell and had to go to the vets - Perfect Pet were very kind and empathetic on the phone, they answered all my questions about putting in a claim. My claim was then assessed and paid quickly! Reviewed on: 8th July 2024

Really positive and friendly people and super helpful

5
Really positive and friendly people and super helpful Reviewed on: 8th July 2024

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