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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Perfect poet insurance are very professional and wil...

5
Perfect poet insurance are very professional and willing to help no matter the query Reviewed on: 9th July 2024
Rhiann's avatar
Rhiann

Excellent service, simple process.

5
Excellent service, simple process. The staff were very polite and knowledgable. Reviewed on: 9th July 2024
Neil B's avatar
Neil B

The renewal team were really helpful and found me a...

5
The renewal team were really helpful and found me a great rate - I also had a lot of questions but they helped me to understand what I am actually paying for! Excellent service and always a friendly voice at the end of the phone Reviewed on: 9th July 2024
Maisie's avatar
Maisie

I’m new to Perfect Pet and never had a claim and tou...

5
I’m new to Perfect Pet and never had a claim and touch wood won’t have one but their customer service so far has been fantastic Reviewed on: 9th July 2024
Paul James's avatar
Paul James

Got my boy Barley covered for a fairly good price an...

4
Got my boy Barley covered for a fairly good price and haven't had any problems so far. Reviewed on: 9th July 2024
Ross M's avatar
Ross M

The customer service team are so friendly and polite!

5
The customer service team are really great. Every time I speak to them, they are always so friendly and polite. They are always trying to do their best to help and you can really tell on the phone. Reviewed on: 9th July 2024
Kayleigh's avatar
Kayleigh

Thank you!

5
My dog Otto was quite unwell and had to go to the vets - Perfect Pet were very kind and empathetic on the phone, they answered all my questions about putting in a claim. My claim was then assessed and paid quickly! Reviewed on: 8th July 2024
aishwarya's avatar
aishwarya

Really positive and friendly people and super helpful

5
Really positive and friendly people and super helpful Reviewed on: 8th July 2024
Shauneen Kate Stewart's avatar
Shauneen Kate Stewart

Perfect pet are the best.

5
Perfect pet are the best. I've had insurance with perfect for many years. They have the nicest staff members and are very quick to help out. Reviewed on: 8th July 2024
Connel's avatar
Connel

Great Experience

5
Great prices and great customer service Reviewed on: 8th July 2024
Gordon D's avatar
Gordon D

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