Smart Money People Logo
Go to business site
Share this page
Link copied

Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
645% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
Jane's avatar
Jane
Visit provider site Read all reviews Write a review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Perfect Pet Insurance Pet Insurance reviews (1743)

Great service at renewal

5
Recently had my renewal, called to query price as found cheaper with another provider. They fully explained the benefits of my policy I had with them, very knowledgeable and helpful. Due to this I chose to renew another year! Reviewed on: 8th July 2024
Arya's avatar
Arya

Amazing customer service and excellent service

5
Amazing customer service and excellent service Reviewed on: 8th July 2024
Char's avatar
Char

My experience with Perfect Pet has been exceptional.

5
My experience with Perfect Pet has been exceptional. The coverage plans are comprehensive and affordable, offering great value for pet owners. The claims process is straightforward and efficient, with quick reimbursements that take the stress out of unexpected veterinary bills. Customer service is top-notch; the representatives are always friendly, knowledgeable, and eager to help with any questions or concerns. I feel confident knowing that Perfect Pet has my pet's health and well-being as a top priority. Highly recommend to any pet owner looking for reliable and hassle-free insurance! Reviewed on: 8th July 2024
Sam's avatar
Sam

Excellent Customer Service

5
My dog has been covered by Perfect Pet Insurance for a couple of years now and I have always had an excellent experience whenever I have needed to contact them. The expertise within the customer service department has shone through, especially when I have needed to claim for treatment. Highly recommend. Reviewed on: 8th July 2024
Al M's avatar
Al M

Really great customer service

5
Really great customer service - easy to use claim process - really empathetic phone agents Reviewed on: 8th July 2024
Tom Cole's avatar
Tom Cole

Amazing Service and paid claim within 4 days for dog...

5
Amazing Service and paid claim within 4 days for dog Saint Bernado. Team were really compassionate and put me at ease Reviewed on: 8th July 2024
NMorgan's avatar
NMorgan

The staff here are so knowledgeable and polite

5
The staff here are so knowledgeable and polite, and it's so refreshing talking to people who seem to genuinely care about your pet! I always recommend Perfect Pet to my friends and family when they're looking for pet insurance Reviewed on: 8th July 2024
Trina's avatar
Trina

I have only just joined PP insurance - I hope that t...

5
I have only just joined PP insurance - I hope that they are as great as the reviews should Elmo ever need to visit the vets Reviewed on: 8th July 2024
Susan 's avatar
Susan

They are always so kind whenever I need to contact t...

5
They are always so kind whenever I need to contact them about claiming. My dog regularly eats things and therefore we are at the vets alot and the costs add up but they're always supportive and a friendly voice at the end of the phone Reviewed on: 8th July 2024
Chloe's avatar
Chloe

I've been a member of the insurance for many years

5
I've been a member of the insurance for many years and I have always been provided with excellent customer service, 1 had to make a claim this year and the insurance paid directly to my vets making it hassle free for me Reviewed on: 8th July 2024
Fab's avatar
Fab

Review Perfect Pet Insurance: Pet Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill