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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

I’m new to Perfect Pet and never had a claim and tou...

5
I’m new to Perfect Pet and never had a claim and touch wood won’t have one but their customer service so far has been fantastic Reviewed on: 9th July 2024
Paul James's avatar
Paul James

Got my boy Barley covered for a fairly good price an...

4
Got my boy Barley covered for a fairly good price and haven't had any problems so far. Reviewed on: 9th July 2024
Ross M's avatar
Ross M

The customer service team are so friendly and polite!

5
The customer service team are really great. Every time I speak to them, they are always so friendly and polite. They are always trying to do their best to help and you can really tell on the phone. Reviewed on: 9th July 2024
Kayleigh's avatar
Kayleigh

Thank you!

5
My dog Otto was quite unwell and had to go to the vets - Perfect Pet were very kind and empathetic on the phone, they answered all my questions about putting in a claim. My claim was then assessed and paid quickly! Reviewed on: 8th July 2024
aishwarya's avatar
aishwarya

Really positive and friendly people and super helpful

5
Really positive and friendly people and super helpful Reviewed on: 8th July 2024
Shauneen Kate Stewart's avatar
Shauneen Kate Stewart

Perfect pet are the best.

5
Perfect pet are the best. I've had insurance with perfect for many years. They have the nicest staff members and are very quick to help out. Reviewed on: 8th July 2024
Connel's avatar
Connel

Great Experience

5
Great prices and great customer service Reviewed on: 8th July 2024
Gordon D's avatar
Gordon D

Smooth, quick and transparent set up and comprehensi...

5
Smooth, quick and transparent set up and comprehensive system Reviewed on: 8th July 2024
Tara A's avatar
Tara A

Great prices

5
Great price I have 5 dogs insured by them Reviewed on: 8th July 2024
Donna's avatar
Donna

Direct debit easy to set up, payments collected ever...

5
Direct debit easy to set up, payments collected every month and no issues so far! I can easily view my docs and cover is what I need (fingers crossed) - hoping I wont ever need it but nice to know its there Reviewed on: 8th July 2024
Anne B's avatar
Anne B

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