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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Perfect pet are the best.

5
Perfect pet are the best. I've had insurance with perfect for many years. They have the nicest staff members and are very quick to help out. Reviewed on: 8th July 2024

Great Experience

5
Great prices and great customer service Reviewed on: 8th July 2024

Smooth, quick and transparent set up and comprehensi...

5
Smooth, quick and transparent set up and comprehensive system Reviewed on: 8th July 2024

Great prices

5
Great price I have 5 dogs insured by them Reviewed on: 8th July 2024

Direct debit easy to set up, payments collected ever...

5
Direct debit easy to set up, payments collected every month and no issues so far! I can easily view my docs and cover is what I need (fingers crossed) - hoping I wont ever need it but nice to know its there Reviewed on: 8th July 2024

Value for money

5
I was able to take out the policy online really easily and was sent my policy documents straight away. The value for money is excellent and I feel better knowing my puppy is protected. Reviewed on: 8th July 2024

Quick and compassionate when dealing with my situation

5
Quick and compassionate when dealing with my situation Reviewed on: 8th July 2024

Great service at renewal

5
Recently had my renewal, called to query price as found cheaper with another provider. They fully explained the benefits of my policy I had with them, very knowledgeable and helpful. Due to this I chose to renew another year! Reviewed on: 8th July 2024

Amazing customer service and excellent service

5
Amazing customer service and excellent service Reviewed on: 8th July 2024

My experience with Perfect Pet has been exceptional.

5
My experience with Perfect Pet has been exceptional. The coverage plans are comprehensive and affordable, offering great value for pet owners. The claims process is straightforward and efficient, with quick reimbursements that take the stress out of unexpected veterinary bills. Customer service is top-notch; the representatives are always friendly, knowledgeable, and eager to help with any questions or concerns. I feel confident knowing that Perfect Pet has my pet's health and well-being as a top priority. Highly recommend to any pet owner looking for reliable and hassle-free insurance! Reviewed on: 8th July 2024

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