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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
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Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Review Perfect Pet Insurance: Pet insurance now

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Perfect Pet Insurance Pet insurance reviews (1755)

Value for money

5
I was able to take out the policy online really easily and was sent my policy documents straight away. The value for money is excellent and I feel better knowing my puppy is protected. Reviewed on: 8th July 2024
Lucy Miller's avatar
Lucy Miller

Quick and compassionate when dealing with my situation

5
Quick and compassionate when dealing with my situation Reviewed on: 8th July 2024
Hayley Matthews's avatar
Hayley Matthews

Great service at renewal

5
Recently had my renewal, called to query price as found cheaper with another provider. They fully explained the benefits of my policy I had with them, very knowledgeable and helpful. Due to this I chose to renew another year! Reviewed on: 8th July 2024
Arya's avatar
Arya

Amazing customer service and excellent service

5
Amazing customer service and excellent service Reviewed on: 8th July 2024
Char's avatar
Char

My experience with Perfect Pet has been exceptional.

5
My experience with Perfect Pet has been exceptional. The coverage plans are comprehensive and affordable, offering great value for pet owners. The claims process is straightforward and efficient, with quick reimbursements that take the stress out of unexpected veterinary bills. Customer service is top-notch; the representatives are always friendly, knowledgeable, and eager to help with any questions or concerns. I feel confident knowing that Perfect Pet has my pet's health and well-being as a top priority. Highly recommend to any pet owner looking for reliable and hassle-free insurance! Reviewed on: 8th July 2024
Sam's avatar
Sam

Excellent Customer Service

5
My dog has been covered by Perfect Pet Insurance for a couple of years now and I have always had an excellent experience whenever I have needed to contact them. The expertise within the customer service department has shone through, especially when I have needed to claim for treatment. Highly recommend. Reviewed on: 8th July 2024
Al M's avatar
Al M

Really great customer service

5
Really great customer service - easy to use claim process - really empathetic phone agents Reviewed on: 8th July 2024
Tom Cole's avatar
Tom Cole

Amazing Service and paid claim within 4 days for dog...

5
Amazing Service and paid claim within 4 days for dog Saint Bernado. Team were really compassionate and put me at ease Reviewed on: 8th July 2024
NMorgan's avatar
NMorgan

The staff here are so knowledgeable and polite

5
The staff here are so knowledgeable and polite, and it's so refreshing talking to people who seem to genuinely care about your pet! I always recommend Perfect Pet to my friends and family when they're looking for pet insurance Reviewed on: 8th July 2024
Trina's avatar
Trina

I have only just joined PP insurance - I hope that t...

5
I have only just joined PP insurance - I hope that they are as great as the reviews should Elmo ever need to visit the vets Reviewed on: 8th July 2024
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Susan

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