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Petplan Reviews

Ratings based on 322 reviews Last review 1 month ago
4.83 / 5Amazing overall rating

Since Petplan's inception in 1976, Petplan's priority has been to keep the nation's pets healthy and their owners happy. By offering the very best pet insurance policies and great customer service they have helped millions of owners get their beloved...

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Since Petplan's inception in 1976, Petplan's priority has been to keep the nation's pets healthy and their owners happy. By offering the very best pet insurance policies and great customer service they have helped millions of owners get their beloved pets back on their feet following illness and injury. Smart Money People is the place for Petplan reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Petplan Reviews (322)

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8th August 2016

Covered For Life

PetPlan offers Cover for Life and it really does mean this. The problem with so many other pet insurance companies is that they have limits for specific illnesses and then they are excluded after a claim. But this allows you to renew the benefit each...

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PetPlan offers Cover for Life and it really does mean this. The problem with so many other pet insurance companies is that they have limits for specific illnesses and then they are excluded after a claim. But this allows you to renew the benefit each year.

Having made a claim on the policy, it was easy to do through my vets who filled in all the details and sent it off. Another reason to choose PetPlan is they are very trusted and respected by vets, who know they will pay out without quibbles and in my experience this has been the case; the premium did not even go up loads afterwards as might have been expected. They support lots of charities and also run the Veterinary awards.

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1st September 2018

Efficient Service

My dog recently required two operations and associated follow up treatment. At an emotional time it was great to receive a very efficient and no quibble service from Petplan. Everything was dealt with by the vet and Petplan leaving me with little to...

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My dog recently required two operations and associated follow up treatment. At an emotional time it was great to receive a very efficient and no quibble service from Petplan. Everything was dealt with by the vet and Petplan leaving me with little to do other than to worry about my dog. I can find no fault with the service received.

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31st August 2018

Friendly helpful staff quick response to claim

Our wee George the cat was unfortunately hurt and ended up with a face like a balloon - the result from an abcess following being wounded. He was immediately seen at his vet West Port vets in linlithgow who gave him exceptional treatment and...

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Our wee George the cat was unfortunately hurt and ended up with a face like a balloon - the result from an abcess following being wounded. He was immediately seen at his vet West Port vets in linlithgow who gave him exceptional treatment and forwarded the claim to petplan who have been very quick settling the claim and sending regards for our pet, very pleased with the service received.

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31st August 2018

An Excellent Company

I have used Pet Plan since 2007 and recently my cat Ruby has shown early signs of Kidney problems. She has to go to the vets every three months at the moment for blood and Urine tests. Pet Plan has helped me through my insurance claims with no fuss,...

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I have used Pet Plan since 2007 and recently my cat Ruby has shown early signs of Kidney problems. She has to go to the vets every three months at the moment for blood and Urine tests. Pet Plan has helped me through my insurance claims with no fuss, and promptly. I would recommend their insurance policies to anyone.

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31st August 2018

Prompt, no-hassle payment was much appreciated

My cat fell ill one evening and I had to rush him to an out-of-hours vet for emergency treatment. I claimed for the treatment on my Petplan pet insurance policy and I was delighted that my claim was paid promptly and efficiently - So much better than...

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My cat fell ill one evening and I had to rush him to an out-of-hours vet for emergency treatment. I claimed for the treatment on my Petplan pet insurance policy and I was delighted that my claim was paid promptly and efficiently - So much better than my previous experiences with car insurance claims!

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30th August 2018

Good pet insurance

Very good insurance and covered the cost of my pets treatment, my only issue is I had to pay out the full cost of treatment and wait to be reimbursed by the insurance, this isn't very helpful when the treatment is expensive and not everyone can afford...

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Very good insurance and covered the cost of my pets treatment, my only issue is I had to pay out the full cost of treatment and wait to be reimbursed by the insurance, this isn't very helpful when the treatment is expensive and not everyone can afford to pay it out, hence why we have pet insurance in the first place.

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