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Photoguard: Gadget Insurance reviews

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5.00
Based on 13 reviews, last reviewed 23rd Aug 2024
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Latest highest rating:

5

good insurance when i needed to claim my camera afte... good insurance when i needed to claim my camera after it was stolen Reviewed on: 23rd August 2024
LucyMc's avatar
LucyMc

Latest lowest rating:

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This product has not received a review of either 1 or 2 stars.
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About this product

Looking for Photoguard Gadget Insurance reviews? Here at Smart Money People, we collect Photoguard reviews from people just like you - so we can help others find the best products on the market. If you're already an existing Photoguard customer, why not share your own experiences, whether iPhone insurance, tablet insurance, or any other gadget you're insured. By leaving a review, you're be helping out our community!

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Photoguard Gadget Insurance reviews (13)

good insurance when i needed to claim my camera afte...

5
good insurance when i needed to claim my camera after it was stolen Reviewed on: 23rd August 2024
LucyMc's avatar
LucyMc

Friendly company

5
Happy with the prices which was given to me and they have a friendly customer service Reviewed on: 22nd August 2023
Anonymous's avatar
Anonymous

Fast and efficient

5
The whole process of claiming was simple, fast and efficient. Claim handler gave me his direct number and I always managed to get through with ease. A pleasure to deal with, will definitely renew with Photoguard. Reviewed on: 28th December 2017
Sayma Khan's avatar
Sayma Khan

Very wonderful service.

5
I had an incredible experience and a very helpful claims officer. Reviewed on: 24th November 2017
Abdullahi Aborode's avatar
Abdullahi Aborode

Awesome insurance company

5
you only really know how good an insurance company is going to be when you need to make a claim, unfortunately after my recent visit to scotland where my camera and lens were both lost in a river i needed to make a quite large claim. Photoguard were amazing taking only a few days from receipt of my documents to receiving my new goods. I cannot recommend them enough, great prices, professional service and superb customer service Reviewed on: 21st November 2017
Colin Carter's avatar
Colin Carter

Insurance Surprise!

5
After having many issues and endless phone calls and communications with extended warranty and/or insurance companies for some of my higher end possessions like cars, mountain bike, phones etc I was pleasantly surprised at the ease and professionalism of claiming with Photoguard (Thistle Insurance) I made a claim on my Canon 5d IV and for once I have found an insurance company that don't take the initial stance of your lying and trying it on. After dropping my almost new camera accidentally I was devastated but the ease of claiming with Photoguard has soften the blow to pardon the pun. Within two weeks of initial claim my camera has now been repaired and returned to me from a repair shop of my choice. Excellent customer service from Kevin, Highly recommended. Reviewed on: 9th November 2017
Christian Duncan's avatar
Christian Duncan

Lovely company with great customer service

5
I have insured my photography items with photoguard for a few years now. I initially insured my camera for a trip abroad. Once my trip had been completed I got an email to say they had messed up their terms and conditions and I was more than welcome to cancel and get a refund. This was amazing customer service and it has kept me coming back. Adding additional items onto an existing policy is easy. The website is old fashioned but the guys on the phone are always friendly and helpful. Reviewed on: 3rd November 2017
Judith Hutcheson's avatar
Judith Hutcheson

Excellent service and product year after year

5
Had the misfortune to damage my camera, the claim went through without a hitch. Reassuring to know and I highly recommend this company Reviewed on: 26th October 2017
Phil Ritchie's avatar
Phil Ritchie

The best insurance company ever!!!

5
I have two drones and one of them I crashed and I made a claim and they pay me the repair cost and again two weeks later I lost my drone. I was devastated I had to make a claim and they investigated nicely then they excepted my claim and paid me the full money I am telling everybody who has camera Quitman and drone gadgets about this company these companies are very professional and my word the best company I dealt with ever so thank you to them. Reviewed on: 9th October 2017
Ashiqur Choudhury's avatar
Ashiqur Choudhury

Quick and easy

5
Had a genuinely great experience with photoguard. After reading a few sceptical reviews I was worried it would take a while to process and many phone calls. The process took one phone call and 2 emails, within 3 days I have been sent a BACS transfer for the amount to repair (minus excess). Staff have been really professional and prompt, couldn't have asked for more. Reviewed on: 14th September 2017
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Nick Smith

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