Photoguard Gadget Insurance Reviews

  Ratings based on 11 reviews       Last review 3 years ago    

Looking for Photoguard Gadget Insurance reviews? Here at Smart Money People, we collect Photoguard reviews from people just like you - so we can help others find the best products on the market. If you're already an existing Photoguard customer, why...

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Looking for Photoguard Gadget Insurance reviews? Here at Smart Money People, we collect Photoguard reviews from people just like you - so we can help others find the best products on the market. If you're already an existing Photoguard customer, why not share your own experiences, whether iPhone insurance, tablet insurance, or any other gadget you're insured. By leaving a review, you're be helping out our community!

Overall Rating

Amazing

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Photoguard Review Insight

What are people saying in their reviews?

Customer Service

27% of feedback is Process related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: App

Your Gadget Insurance Reviews

11 reviews

Review Photoguard's Gadget Insurance now

Fast and efficient

The whole process of claiming was simple, fast and efficient. Claim handler gave me his direct number and I always managed to get through with ease. A pleasure to deal with, will definitely renew with Photoguard.

Reviewed on 28th December 2017
Sayma Khan's avatar
Sayma Khan

Very wonderful service.

I had an incredible experience and a very helpful claims officer.

Reviewed on 24th November 2017
Abdullahi Aborode's avatar
Abdullahi Aborode

Awesome insurance company

you only really know how good an insurance company is going to be when you need to make a claim, unfortunately after my recent visit to scotland where my camera and lens were both lost in a river i needed to make a quite large claim.... Read more

you only really know how good an insurance company is going to be when you need to make a claim, unfortunately after my recent visit to scotland where my camera and lens were both lost in a river i needed to make a quite large claim.
Photoguard were amazing taking only a few days from receipt of my documents to receiving my new goods.
I cannot recommend them enough, great prices, professional service and superb customer service

Reviewed on 21st November 2017
Colin Carter's avatar
Colin Carter

Insurance Surprise!

After having many issues and endless phone calls and communications with extended warranty and/or insurance companies for some of my higher end possessions like cars, mountain bike, phones etc I was pleasantly surprised at the ease and professionalism... Read more

After having many issues and endless phone calls and communications with extended warranty and/or insurance companies for some of my higher end possessions like cars, mountain bike, phones etc I was pleasantly surprised at the ease and professionalism of claiming with Photoguard (Thistle Insurance) I made a claim on my Canon 5d IV and for once I have found an insurance company that don't take the initial stance of your lying and trying it on.

After dropping my almost new camera accidentally I was devastated but the ease of claiming with Photoguard has soften the blow to pardon the pun. Within two weeks of initial claim my camera has now been repaired and returned to me from a repair shop of my choice.

Excellent customer service from Kevin, Highly recommended.

Reviewed on 9th November 2017
Christian Duncan's avatar
Christian Duncan

Lovely company with great customer service

I have insured my photography items with photoguard for a few years now. I initially insured my camera for a trip abroad. Once my trip had been completed I got an email to say they had messed up their terms and conditions and I was more than welcome... Read more

I have insured my photography items with photoguard for a few years now. I initially insured my camera for a trip abroad. Once my trip had been completed I got an email to say they had messed up their terms and conditions and I was more than welcome to cancel and get a refund. This was amazing customer service and it has kept me coming back. Adding additional items onto an existing policy is easy. The website is old fashioned but the guys on the phone are always friendly and helpful.

Reviewed on 3rd November 2017
Judith Hutcheson's avatar
Judith Hutcheson

Excellent service and product year after year

Had the misfortune to damage my camera, the claim went through without a hitch. Reassuring to know and I highly recommend this company

Reviewed on 26th October 2017
Phil Ritchie's avatar
Phil Ritchie

The best insurance company ever!!!

I have two drones and one of them I crashed and I made a claim and they pay me the repair cost and again two weeks later I lost my drone. I was devastated I had to make a claim and they investigated nicely then they excepted my claim and paid me the... Read more

I have two drones and one of them I crashed and I made a claim and they pay me the repair cost and again two weeks later I lost my drone. I was devastated I had to make a claim and they investigated nicely then they excepted my claim and paid me the full money I am telling everybody who has camera Quitman and drone gadgets about this company these companies are very professional and my word the best company I dealt with ever so thank you to them.

Reviewed on 9th October 2017
Ashiqur Choudhury's avatar
Ashiqur Choudhury

Quick and easy

Had a genuinely great experience with photoguard. After reading a few sceptical reviews I was worried it would take a while to process and many phone calls. The process took one phone call and 2 emails, within 3 days I have been sent a BACS transfer... Read more

Had a genuinely great experience with photoguard. After reading a few sceptical reviews I was worried it would take a while to process and many phone calls. The process took one phone call and 2 emails, within 3 days I have been sent a BACS transfer for the amount to repair (minus excess). Staff have been really professional and prompt, couldn't have asked for more.

Reviewed on 14th September 2017
Nick Smith's avatar
Nick Smith

Amazing swift service!

Really really can’t put into words how useful (and worth every penny) this Insurance is! Got a drone? Get it!!!! Infact they should probably give me a job at the sales dept!

Reviewed on 26th August 2017
Yemi  McEwen's avatar
Yemi McEwen

Worth it every penny

In my last trip got my camera and lenses stolen. Made a claim and sent all the paperwork the insurance requested. After a couple of days they contacted me telling me my claim had been approved. In less than a week have a new camera and new lenses... Read more

In my last trip got my camera and lenses stolen. Made a claim and sent all the paperwork the insurance requested. After a couple of days they contacted me telling me my claim had been approved. In less than a week have a new camera and new lenses ordered. Just waiting for them to arrive. Highly recommended!

Reviewed on 26th July 2017
Efrain Vidal's avatar
Efrain Vidal

Couldn't ask for more.

I set up insurance for my drone and camera gear, unfortunately my drone was damaged and after calling Photoguard they talked me through the process, i did what they wanted and within an hour of them getting the final piece of information the claim was... Read more

I set up insurance for my drone and camera gear, unfortunately my drone was damaged and after calling Photoguard they talked me through the process, i did what they wanted and within an hour of them getting the final piece of information the claim was agreed and settled.
No hassles, what I found was if you present the information they need in a clear concise manner they don't hang about and make you wait for weeks they just get on with the job.
I wish all companies were this easy to work with. I highly recommend Photoguard to anyone with a Camera or Drone for non commercial use.
Thanks Guys :-)

Reviewed on 4th July 2017
Marc WIlliams's avatar
Marc WIlliams