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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Extremely efficient and competitive.

Extremely efficient and competitive. I moved from Liverpool Victoria who I had been with for years and I have no regrets. Reviewed on: 9th September 2024

Excellent service and very easy to work through the...

Excellent service and very easy to work through the policy Reviewed on: 9th September 2024

Courtesy call after i signed up for the policy, to w...

Courtesy call after i signed up for the policy, to which they made me understand what my policy is in full, what i can expect with there service and where to go if i needed to get in contact again. Very polite and patience with the questions i asked. Serivce is cost effective in comparrison to my previous insurance where i saved over £15 a month and got a higher level of coverage . Couldnt recommend more Reviewed on: 9th September 2024

Motoring..

I took out my policy online and it was hassle free Reviewed on: 9th September 2024

Fully Recommend - Best Price and Features

They got me out of a sticky situation where my precious insurance company spiked my premium for no reason and I only had a few days to renew. The Customer Services were excellent as well…REAL/BRITISH PEOPLE!fully recommend. I was always a safe bet so I’m surprised the previous company didn’t want to hold on to me. I must admit though I moved up to a performance car. Reviewed on: 9th September 2024

Very easy to change over to policy expert, accurate...

Very easy to change over to policy expert, accurate description of policy, so you know exactly what you are signing up to, good communication and great value for money! Reviewed on: 9th September 2024

First time! Fantastic service

Policy Expert have been a great company, offering competitive prices for insurance. They have been easy to contact and get quotes and sent me all relevant information to switch to their insurance for my car. I would highly recommend them. Easy access to the app to review all documents and any cover etc. Reviewed on: 9th September 2024

Great, quick, service

Great, quick service making the whole process very straight forward. Reviewed on: 9th September 2024

seamless service on website and very clear breakdown...

seamless service on website and very clear breakdown of policy Reviewed on: 9th September 2024

Friendly help was on hand.

There were some problems with organising credit but the people on the phones at Policy Expert were exceedingly friendly and helpful in getting it sorted. Reviewed on: 9th September 2024

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