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Policy Expert : Car insurance reviews

4.63
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent

5
Really easy to speak to customer service and good company overall o would recommend. Reviewed on: 24th August 2023

Great!

5
Great service, competitive prices. I have been with policy expert for a few years now and have only had good experiences! Reviewed on: 24th August 2023

HELPFUL AND FAIRLY PRICED

5
Great company ..a company that wants to hold onto its clients for years to come...thankyou Reviewed on: 24th August 2023

5 star service

5
Very happy with communication, price is brilliant , saves the hassle of looking around for another insurer,,110% in my eyes Reviewed on: 24th August 2023

Number 1 for car insurance

5
Helpful, great customer service and would recommend! Reviewed on: 24th August 2023

The right team by your side

5
Recently I was involved in a car accident. The situation was about to be very stressful for my whole family. With the help provided by absolutely professional and friendly team we walk through the situation stress free. Thank you very much for your help and support. Would recommend it highly. Reviewed on: 24th August 2023

New customer

5
As a new customer I am very happy everything went through with no problems Reviewed on: 24th August 2023

Very expensive

3
My car insurance was increased by £200 I assume it was because of my age... Reviewed on: 24th August 2023

Excellent service

5
Excellent advice from a great team. Reliable team and nothing is too much trouble. Answered all my questions and the price is very reasonable. Reviewed on: 24th August 2023

Satisfied

5
I am very happy with the price that I payed from my car insurance it was the cheapest insurance around at the time and the service was excellent thank you Reviewed on: 24th August 2023

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