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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Amazing!

Incredible customer service, the most charming person on the phone, cannot fault a single call Reviewed on: 8th October 2023

review

I have been with Policy Expert for the past couple of years, since they are competitively priced, and their premiums have remained the same. Reviewed on: 4th October 2023

Insuring is Reassuring

Found getting my house insured with policy expert very easy , straight forward and competitive Reviewed on: 3rd October 2023

Professional

Easy to get through on phone and to discuss your options. A professional experience. Reviewed on: 3rd October 2023

Simple renewal and excellent price

We have always shopped around each year for prices and Policy Expert have lately been the best or at least close enough to make the switching process not worth the hassle. Their communication is good too. Thankfully we haven't tested them yet on how well claims are handled. Reviewed on: 20th September 2023

Great service

Great service and easy to get hold off them when needed. Reviewed on: 19th September 2023

great policy at a great price

various quotes from other providers not as good as Policy Expert Reviewed on: 19th September 2023

Very good

My experience it’s really good i have been using policy expert for more then 2 years and that in the 2 years my experience has been amazing Reviewed on: 18th September 2023

VERY GOOD

very good and good value in these times Reviewed on: 18th September 2023

Competitive

Response were swift and prices were good, with good reviews of the service if you need to make a claim Reviewed on: 18th September 2023

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