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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Straightforward and great value for money

The registration process was simple and straightforward, and the value for money is exceptional compared to other providers I considered. The website has a friendly, approachable, and informative feel. I'm lucky enough not to have had to claim, but I've seen great ratings online for their customer service so I feel like I would be in safe hands. Reviewed on: 2nd August 2024

Great service so far!

Setting up our home insurance was quick and easy with policy expert. A great monthly premium for a good level of cover. We haven’t needed to use the policy yet so currently cannot comment on claims but so far an excellent service. Reviewed on: 2nd August 2024

Quick and easy and helpful - to the point and cheape...

Quick and easy and helpful - to the point and cheapest going Reviewed on: 2nd August 2024

Much cheaper and more extensive cover than other pro...

Much cheaper and more extensive cover than other providers. Very speedy and simple process to apply. Reviewed on: 2nd August 2024

Easy to use, professional company to deal with.

Easy to use, professional company to deal with. I can wholeheartedly recommend. Good value for money Reviewed on: 2nd August 2024

Excellent

No issues which is what's required Reviewed on: 2nd August 2024

Great efficient and fast service

Great efficient and fast service Reviewed on: 2nd August 2024

PE met our needs.

PE met our needs. It provided a policy where others refused because local authority data was incomplete. Reviewed on: 2nd August 2024

Good customer service

Good customer service and the policies were tailored to my needs Reviewed on: 2nd August 2024

Very good and cheap home insurance beat price custo...

Very good and cheap home insurance beat price customers services very good update promotions email all the time value for money thanks Reviewed on: 2nd August 2024

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