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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Easy to work with

5
One of the most competitively priced firms, and easy to work with. Reviewed on: 13th September 2023

Great service

5
Ease of using the online service with no issue a Reviewed on: 13th September 2023

Right cover at fair price

5
Needed home insurance following move and chose Policy Expert who have provided us with exactly the right cover we need, clearly explained and at a fair price. Great service.. thankyou so much!! Reviewed on: 13th September 2023

Just how should be

5
Everything was fast easy and clear Reviewed on: 11th September 2023

Easy, clear and good cover

4
My home insurance was easy to sort out and it's good cover at a good price - what's not to like! Reviewed on: 11th September 2023

Home Insurance and extra's

5
I have used policy expert for 5 years now, and they are a superb company to deal with. Cheap insurance which covers all that the so called BIG companies do but at a fraction of the price. They also have extra's like home assist that are nice little bonuses. Thank you all at Policy Expert! Reviewed on: 11th September 2023

FANTASTIC COMPANY

5
Great website, easy to navigate. To get a quote is very easy. Policy was one of the best on the market. All in all extremely happy with Policy Expert Reviewed on: 11th September 2023

Good price

5
I search so many ways but policy expert give me a good price. Reviewed on: 9th September 2023

Quality product at a sensible price

5
Insurance is becoming more complex Policy Expert offer easy to understand information on products and services allowing customers to chose the policy appropriate to them. Reviewed on: 9th September 2023

Excellent cover

5
Best cover for all financial situations. I was able to get my contents/buildings at a very reasonable price. I have been with them for over 2yrs now. Reviewed on: 9th September 2023

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