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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Insuring is Reassuring

Found getting my house insured with policy expert very easy , straight forward and competitive Reviewed on: 3rd October 2023

Professional

Easy to get through on phone and to discuss your options. A professional experience. Reviewed on: 3rd October 2023

Simple renewal and excellent price

We have always shopped around each year for prices and Policy Expert have lately been the best or at least close enough to make the switching process not worth the hassle. Their communication is good too. Thankfully we haven't tested them yet on how well claims are handled. Reviewed on: 20th September 2023

Great service

Great service and easy to get hold off them when needed. Reviewed on: 19th September 2023

great policy at a great price

various quotes from other providers not as good as Policy Expert Reviewed on: 19th September 2023

Very good

My experience it’s really good i have been using policy expert for more then 2 years and that in the 2 years my experience has been amazing Reviewed on: 18th September 2023

VERY GOOD

very good and good value in these times Reviewed on: 18th September 2023

Competitive

Response were swift and prices were good, with good reviews of the service if you need to make a claim Reviewed on: 18th September 2023

The insurer of peace of mind

Policy Expert is a relatively small insurer but they provide big value for money. Their tailored customer service is exemplary and their rates are very competitive and flexible. I was lucky to find them on the web and switched happily from the previous provider. No hesitation in recommending them to everyone. Reviewed on: 16th September 2023

Excellent service

Experience with policy expert has been excellent and hassle free. Really good company to deal with. Always kept up to date with any news around the service. Reviewed on: 15th September 2023

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