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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Just how should be

Everything was fast easy and clear Reviewed on: 11th September 2023

Easy, clear and good cover

My home insurance was easy to sort out and it's good cover at a good price - what's not to like! Reviewed on: 11th September 2023

Home Insurance and extra's

I have used policy expert for 5 years now, and they are a superb company to deal with. Cheap insurance which covers all that the so called BIG companies do but at a fraction of the price. They also have extra's like home assist that are nice little bonuses. Thank you all at Policy Expert! Reviewed on: 11th September 2023

FANTASTIC COMPANY

Great website, easy to navigate. To get a quote is very easy. Policy was one of the best on the market. All in all extremely happy with Policy Expert Reviewed on: 11th September 2023

Good price

I search so many ways but policy expert give me a good price. Reviewed on: 9th September 2023

Quality product at a sensible price

Insurance is becoming more complex Policy Expert offer easy to understand information on products and services allowing customers to chose the policy appropriate to them. Reviewed on: 9th September 2023

Excellent cover

Best cover for all financial situations. I was able to get my contents/buildings at a very reasonable price. I have been with them for over 2yrs now. Reviewed on: 9th September 2023

The best value home insurance you can get

I have been with policy expert for a number of years and the are without a doubt the best value you can get Reviewed on: 7th September 2023

Simple, straightforward and good value

Setting up my insurance couldn’t have been easier, and is also good value for money. Reviewed on: 7th September 2023

Insurance

Excellent would recommend Ive not had to claim yet rhere insurance is very competitive Reviewed on: 7th September 2023

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