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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Competitive with good cover

Good price and good cover. Have used before and no issues Reviewed on: 6th September 2023

Great team!

Have been with Policy Expert for years now. Easy renewals and competitive pricing. Reviewed on: 5th September 2023

Top of the year

Amazing company, it's simple the best by far. Truly professional customer service. Reviewed on: 5th September 2023

Great company

Easy to get a (very competitive) Home Insurance quote and to pay for the policy, after which I received email confirmation that the policy would be active from the required date. I then just set up an account and my documents were there ready to view . I'd highly recommend this company. Reviewed on: 5th September 2023

Best price I could find

Renewing my insurance was easy, quick and very competitively priced. I would definitely recommend them to my friends and family. Reviewed on: 5th September 2023

Proof of the Pudding

After unfortunately needing to make a claim on our house insurance policy that was managed and settled efficiently the renewal premium remained competitive Reviewed on: 4th September 2023

Home Insurance

Simple quote and application process, good price and cover. Reviewed on: 4th September 2023

Very Efficient Service

I have been with Policy Expert for a few years now. The Premiums are really good value. Their website is easy to negotiate and everything is simply but thoroughly explained. Reminders are punctual but they are not pushy at all. Their paperwork also is easy to follow. Very satisfied with all my dealings with Policy Expert. Reviewed on: 4th September 2023

Simply the Best

I insure my home and car with PE, reason a competitive price on both my requirements Reviewed on: 4th September 2023

Quick hassle-free service. Trustworthy customer care.

I was locked out twice from my home. Those are the only time I had to talk to the customer service and book a service. I received good service both the times even if it was out of hours. Reviewed on: 4th September 2023

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