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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9137)

Home Insurance and extra's

5
I have used policy expert for 5 years now, and they are a superb company to deal with. Cheap insurance which covers all that the so called BIG companies do but at a fraction of the price. They also have extra's like home assist that are nice little bonuses. Thank you all at Policy Expert! Reviewed on: 11th September 2023
Mem's avatar
Mem

FANTASTIC COMPANY

5
Great website, easy to navigate. To get a quote is very easy. Policy was one of the best on the market. All in all extremely happy with Policy Expert Reviewed on: 11th September 2023
Jill Jones's avatar
Jill Jones

Good price

5
I search so many ways but policy expert give me a good price. Reviewed on: 9th September 2023
Ashishkumar's avatar
Ashishkumar

Quality product at a sensible price

5
Insurance is becoming more complex Policy Expert offer easy to understand information on products and services allowing customers to chose the policy appropriate to them. Reviewed on: 9th September 2023
Carole's avatar
Carole

Excellent cover

5
Best cover for all financial situations. I was able to get my contents/buildings at a very reasonable price. I have been with them for over 2yrs now. Reviewed on: 9th September 2023
Janet Jones's avatar
Janet Jones

The best value home insurance you can get

5
I have been with policy expert for a number of years and the are without a doubt the best value you can get Reviewed on: 7th September 2023
PHILIP THOMPSON's avatar
PHILIP THOMPSON

Simple, straightforward and good value

5
Setting up my insurance couldn’t have been easier, and is also good value for money. Reviewed on: 7th September 2023
Claire Hough's avatar
Claire Hough

Insurance

5
Excellent would recommend Ive not had to claim yet rhere insurance is very competitive Reviewed on: 7th September 2023
Lisa Horsley's avatar
Lisa Horsley

great value

5
Very easy to sign up and best value Reviewed on: 7th September 2023
Philip Gibson's avatar
Philip Gibson

Great service

5
Excellent service and competitive pricing. I had to make a claim last year after a neighbours fire and the process was completely stress free and simple. Kept up to date with information and lots of handy tips included in emails. Really happy with the service provided Reviewed on: 6th September 2023
Sian Jones's avatar
Sian Jones

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