Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

Good price

5
I search so many ways but policy expert give me a good price. Reviewed on: 9th September 2023

Quality product at a sensible price

5
Insurance is becoming more complex Policy Expert offer easy to understand information on products and services allowing customers to chose the policy appropriate to them. Reviewed on: 9th September 2023

Excellent cover

5
Best cover for all financial situations. I was able to get my contents/buildings at a very reasonable price. I have been with them for over 2yrs now. Reviewed on: 9th September 2023

The best value home insurance you can get

5
I have been with policy expert for a number of years and the are without a doubt the best value you can get Reviewed on: 7th September 2023

Simple, straightforward and good value

5
Setting up my insurance couldn’t have been easier, and is also good value for money. Reviewed on: 7th September 2023

Insurance

5
Excellent would recommend Ive not had to claim yet rhere insurance is very competitive Reviewed on: 7th September 2023

great value

5
Very easy to sign up and best value Reviewed on: 7th September 2023

Great service

5
Excellent service and competitive pricing. I had to make a claim last year after a neighbours fire and the process was completely stress free and simple. Kept up to date with information and lots of handy tips included in emails. Really happy with the service provided Reviewed on: 6th September 2023

best home insurance

5
standard charges, excellent cover Reviewed on: 6th September 2023

Good Value Products!

5
I recently purchased home insurance from Policy Expert as I found that the policies were very competitively priced and, more importantly, provided me with a great level of cover to more than meet my needs. Reviewed on: 6th September 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products