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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Good cover

5
Seems to be good cover at the right price. Have renewed twice after comparing with other companies. Reviewed on: 25th August 2023
Steve V's avatar
Steve V

Great service

5
Justifiable good product and a good outcome Reviewed on: 25th August 2023
Arthur Troy's avatar
Arthur Troy

The Best and the Cheapest

5
I have been with this company now for approximately 3 years for house and car insurance. They have good value policies at a reasonable rate hence I do not look elsewhere now. Also a great service and very pleasant staff Reviewed on: 25th August 2023
Janet McDonagh's avatar
Janet McDonagh

Easy to have online access and complete application.

5
It was easy to complete application. In some point had some questions so called customer service they were friendly and helpful. Reviewed on: 25th August 2023
Kamal Hussain's avatar
Kamal Hussain

Comprehensive cover, uncomplicated and excellent value!

5
Comprehensive cover, uncomplicated and excellent value! Reviewed on: 25th August 2023
Pip Mosscrop's avatar
Pip Mosscrop

Simple Straighforward Insurance Policy Clearly Explained Competitive Pricing

5
Simple Straighforward Insurance Policy Clearly Explained Competitive Pricing Reviewed on: 25th August 2023
Jason Snelleksz's avatar
Jason Snelleksz

Great service

5
Was very easy to get online quote. Took less than 5 mins to searching and having home and contents insurance. Reviewed on: 25th August 2023
Kathryn Jones's avatar
Kathryn Jones

Save Money

5
Really good policy for the price would recommend to every body Reviewed on: 25th August 2023
Mr M Spooner's avatar
Mr M Spooner

A company that actually listens

5
I have had a great experience. Renewal was a cheap as going to others .rewarding existing customers gets my vote Reviewed on: 25th August 2023
Drew's avatar
Drew

Insurance to be glad of.

5
Quick,Easy and Good Value for the levels of cover you receive. Reviewed on: 25th August 2023
Paul Lindsay's avatar
Paul Lindsay

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