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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Give them ago

Easy to apply online polite and helpful on phone Reviewed on: 25th August 2023

Competitive Insurance schemes

I have confidence that any insurance claims will be swiftly dealt with. Reviewed on: 25th August 2023

Don't overlook this Company

I have been with Policy Expert for a number of years. I find them easy to deal with (especially on the 'phone) , as I am limited with computer usage, and have always found them very reasonable on price. No problems. Reviewed on: 25th August 2023

Best for home insurance

Renewed my home insurance with Policy Expert as they gave me the best deal x Reviewed on: 25th August 2023

great company terrific products

it was so easy to set up and when its time for renewal they give clear notice and prices am delighted with this company best ever insurance company I have ever known Reviewed on: 25th August 2023

My Claim

Very professional and speedy when they handled my claim, excellent. Reviewed on: 25th August 2023

Very happy with Policy Expert

Policy Expert offers great value and quality insurance policies Reviewed on: 25th August 2023

A fair price each year.

Do not increase prices to much on renewal, Have always come to an amicable premium with good cover. Reviewed on: 25th August 2023

Straightforward, well priced, trouble free

I check around every renewal and rarely see a better premium. Certainly not enough to make me move. Reviewed on: 25th August 2023

quick and efficient

very happy with the claim service was very quick and handled claim without any inconvenience excellent Reviewed on: 25th August 2023

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