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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

quick and efficient

5
very happy with the claim service was very quick and handled claim without any inconvenience excellent Reviewed on: 25th August 2023
Monora Khatun's avatar
Monora Khatun

Excellent service and value.

5
I had an easy, pleasant and what I considered valued experience . Representatives are proficient and helpful I will most likely to use them again. Reviewed on: 25th August 2023
John Corby's avatar
John Corby

Good cover

5
Seems to be good cover at the right price. Have renewed twice after comparing with other companies. Reviewed on: 25th August 2023
Steve V's avatar
Steve V

Great service

5
Justifiable good product and a good outcome Reviewed on: 25th August 2023
Arthur Troy's avatar
Arthur Troy

The Best and the Cheapest

5
I have been with this company now for approximately 3 years for house and car insurance. They have good value policies at a reasonable rate hence I do not look elsewhere now. Also a great service and very pleasant staff Reviewed on: 25th August 2023
Janet McDonagh's avatar
Janet McDonagh

Easy to have online access and complete application.

5
It was easy to complete application. In some point had some questions so called customer service they were friendly and helpful. Reviewed on: 25th August 2023
Kamal Hussain's avatar
Kamal Hussain

Comprehensive cover, uncomplicated and excellent value!

5
Comprehensive cover, uncomplicated and excellent value! Reviewed on: 25th August 2023
Pip Mosscrop's avatar
Pip Mosscrop

Simple Straighforward Insurance Policy Clearly Explained Competitive Pricing

5
Simple Straighforward Insurance Policy Clearly Explained Competitive Pricing Reviewed on: 25th August 2023
Jason Snelleksz's avatar
Jason Snelleksz

Great service

5
Was very easy to get online quote. Took less than 5 mins to searching and having home and contents insurance. Reviewed on: 25th August 2023
Kathryn Jones's avatar
Kathryn Jones

Save Money

5
Really good policy for the price would recommend to every body Reviewed on: 25th August 2023
Mr M Spooner's avatar
Mr M Spooner

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