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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

My Claim

Very professional and speedy when they handled my claim, excellent. Reviewed on: 25th August 2023

Very happy with Policy Expert

Policy Expert offers great value and quality insurance policies Reviewed on: 25th August 2023

A fair price each year.

Do not increase prices to much on renewal, Have always come to an amicable premium with good cover. Reviewed on: 25th August 2023

Straightforward, well priced, trouble free

I check around every renewal and rarely see a better premium. Certainly not enough to make me move. Reviewed on: 25th August 2023

quick and efficient

very happy with the claim service was very quick and handled claim without any inconvenience excellent Reviewed on: 25th August 2023

Excellent service and value.

I had an easy, pleasant and what I considered valued experience . Representatives are proficient and helpful I will most likely to use them again. Reviewed on: 25th August 2023

Good cover

Seems to be good cover at the right price. Have renewed twice after comparing with other companies. Reviewed on: 25th August 2023

Great service

Justifiable good product and a good outcome Reviewed on: 25th August 2023

The Best and the Cheapest

I have been with this company now for approximately 3 years for house and car insurance. They have good value policies at a reasonable rate hence I do not look elsewhere now. Also a great service and very pleasant staff Reviewed on: 25th August 2023

Easy to have online access and complete application.

It was easy to complete application. In some point had some questions so called customer service they were friendly and helpful. Reviewed on: 25th August 2023

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