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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent communication

Excellent communication, email out when cover is about to expire with competitive rate Reviewed on: 25th August 2023

Friendly and efficient

Always easy to deal with and good rates Reviewed on: 25th August 2023

Insurance as it should be

No fuss, frill-free experience, just as you want. Haven’t needed to claim for anything as you’d hope but I have good expectations should I ever need any help. Reviewed on: 25th August 2023

Value for money

I found the buying of the policy very easy and I've bought house insurance from them before, it's so simple I would definitely recommend them to my family and friends. Reviewed on: 25th August 2023

Does what it says on the tin

All good experience can,t fault them Reviewed on: 25th August 2023

Right Money

Documents access is easy on line. Right Money covering all I needed with home insurance. Easy phone access Reviewed on: 25th August 2023

Top company - Very easy to deal with

I can highly recommend Policy Expert. Purchasing my cover on-line was really easy and all documentation is clearly written and easy to understand. Reviewed on: 25th August 2023

Simple, affordable home insurance

Easy to use website and very competitive pricing. Have just renewed for the second consecutive year. Reviewed on: 25th August 2023

Great Insurance Company

Cheap insurance and great customer care experience Reviewed on: 25th August 2023

Excellent company to deal with

Everything went smoothly from start to finish Reviewed on: 25th August 2023

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