Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

View other Policy Expert products

4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Helpful and professional

Helpful staff over the phone answered my questions. Professional service so far taking out a policy. Reviewed on: 25th August 2023

Excellent communication

Excellent communication, email out when cover is about to expire with competitive rate Reviewed on: 25th August 2023

Friendly and efficient

Always easy to deal with and good rates Reviewed on: 25th August 2023

Insurance as it should be

No fuss, frill-free experience, just as you want. Haven’t needed to claim for anything as you’d hope but I have good expectations should I ever need any help. Reviewed on: 25th August 2023

Value for money

I found the buying of the policy very easy and I've bought house insurance from them before, it's so simple I would definitely recommend them to my family and friends. Reviewed on: 25th August 2023

Does what it says on the tin

All good experience can,t fault them Reviewed on: 25th August 2023

Right Money

Documents access is easy on line. Right Money covering all I needed with home insurance. Easy phone access Reviewed on: 25th August 2023

Top company - Very easy to deal with

I can highly recommend Policy Expert. Purchasing my cover on-line was really easy and all documentation is clearly written and easy to understand. Reviewed on: 25th August 2023

Simple, affordable home insurance

Easy to use website and very competitive pricing. Have just renewed for the second consecutive year. Reviewed on: 25th August 2023

Great Insurance Company

Cheap insurance and great customer care experience Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Hastings Direct 3.06 from 74 reviews
Landlord Insurance
from Aro 0.00 from 0 reviews
Home Insurance
from Barclays 3.56 from 37 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.75 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub