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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

proficient

clear and precisive and very eficient Reviewed on: 25th August 2023

Good service

Very easy to set up my insurance no problems and good contact with company. Reviewed on: 25th August 2023

Great company

Been with them for years. My premiums reduced every year for loyalty. Thoroughly recommend and have done so! Reviewed on: 25th August 2023

Great service

Great service thanks, easy to sort and you can contact someone not a bot Reviewed on: 25th August 2023

Helpful and professional

Helpful staff over the phone answered my questions. Professional service so far taking out a policy. Reviewed on: 25th August 2023

Excellent communication

Excellent communication, email out when cover is about to expire with competitive rate Reviewed on: 25th August 2023

Friendly and efficient

Always easy to deal with and good rates Reviewed on: 25th August 2023

Insurance as it should be

No fuss, frill-free experience, just as you want. Haven’t needed to claim for anything as you’d hope but I have good expectations should I ever need any help. Reviewed on: 25th August 2023

Value for money

I found the buying of the policy very easy and I've bought house insurance from them before, it's so simple I would definitely recommend them to my family and friends. Reviewed on: 25th August 2023

Does what it says on the tin

All good experience can,t fault them Reviewed on: 25th August 2023

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