Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

Value for money

5
A top insurance company at a very competitive price Very good cover Reviewed on: 25th August 2023

Excellent continuous service

5
Have been covered now for several years and have found the price and cover competetive. Renewal has been effortless. Reviewed on: 25th August 2023

Good service

5
Good, helpful service+++++++++++++++++ Reviewed on: 25th August 2023

My home insurance

5
Polite and helpful when l renewed my policy. Reviewed on: 25th August 2023

Fully covered

5
Quick and easy online cover and all you need in one place making you feel secure. Reviewed on: 25th August 2023

proficient

5
clear and precisive and very eficient Reviewed on: 25th August 2023

Good service

5
Very easy to set up my insurance no problems and good contact with company. Reviewed on: 25th August 2023

Great company

5
Been with them for years. My premiums reduced every year for loyalty. Thoroughly recommend and have done so! Reviewed on: 25th August 2023

Great service

4
Great service thanks, easy to sort and you can contact someone not a bot Reviewed on: 25th August 2023

Helpful and professional

5
Helpful staff over the phone answered my questions. Professional service so far taking out a policy. Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products