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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Reliable insurance

My one and only experience of an insurance claim with this company was totally hassle free and very quickly sorted and the premium didn't increase the next year which was an added bonus.. Reviewed on: 25th August 2023

Easy

Quick, easy to arrange and very competitive pricing Reviewed on: 25th August 2023

Trusted and good value

Been with Policy Expert for a few years now. They have always tried to reduce their premiums as much as possible and have managed to knock off a few pounds here and there that always helps. Reviewed on: 25th August 2023

Easy to understand and helpfull when required

all done on line no fuss accepted within minutes no fuss no worry and iv saved money Reviewed on: 25th August 2023

Cery easy to deal with very competitive

Have used policy expert several times for insurance and so far can not fault them Reviewed on: 25th August 2023

Value for money

A top insurance company at a very competitive price Very good cover Reviewed on: 25th August 2023

Excellent continuous service

Have been covered now for several years and have found the price and cover competetive. Renewal has been effortless. Reviewed on: 25th August 2023

Good service

Good, helpful service+++++++++++++++++ Reviewed on: 25th August 2023

My home insurance

Polite and helpful when l renewed my policy. Reviewed on: 25th August 2023

Fully covered

Quick and easy online cover and all you need in one place making you feel secure. Reviewed on: 25th August 2023

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