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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great service

Only when you make a claim do you really know how good an insurance company is. Despite the fact I had made a mistake on the policy this company handled the claim helpfully and well. Reviewed on: 25th August 2023

Insurance

Have renewed again as I am very happy with this Company (Policy Expert) and their competitive price. Reviewed on: 25th August 2023

Easy, Comprehensive, Affordable

Changed my home insurance over a few years ago. Great value cover and easy to get the insurance. Good level of cover for the price and easy renewal process. I couldn't be happier. Reviewed on: 25th August 2023

Reliable Insurance affordable price

Used policy experts for years: affordable, reliable and personable. Reviewed on: 25th August 2023

First Rate

Excellent website, easy navigation and value for money insurance. Well done Reviewed on: 25th August 2023

Fast and easy to set up

Very easy to set up, good value for money, thankfully not had to use it. Reviewed on: 25th August 2023

Good value for money and good customer service.

Excellent experience setting up and good value for money. Reviewed on: 25th August 2023

Good value insurance

Good value and good communication. would definitely recommend. Reviewed on: 25th August 2023

Decent priced insurance

Was pleased to join as a new customer, the price was very competitive for the cover I received. Reviewed on: 25th August 2023

Good service at a competitive price

I have had very good service from Policy Expert and the price was very good. Reviewed on: 25th August 2023

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