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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Cery easy to deal with very competitive

5
Have used policy expert several times for insurance and so far can not fault them Reviewed on: 25th August 2023

Value for money

5
A top insurance company at a very competitive price Very good cover Reviewed on: 25th August 2023

Excellent continuous service

5
Have been covered now for several years and have found the price and cover competetive. Renewal has been effortless. Reviewed on: 25th August 2023

Good service

5
Good, helpful service+++++++++++++++++ Reviewed on: 25th August 2023

My home insurance

5
Polite and helpful when l renewed my policy. Reviewed on: 25th August 2023

Fully covered

5
Quick and easy online cover and all you need in one place making you feel secure. Reviewed on: 25th August 2023

proficient

5
clear and precisive and very eficient Reviewed on: 25th August 2023

Good service

5
Very easy to set up my insurance no problems and good contact with company. Reviewed on: 25th August 2023

Great company

5
Been with them for years. My premiums reduced every year for loyalty. Thoroughly recommend and have done so! Reviewed on: 25th August 2023

Great service

4
Great service thanks, easy to sort and you can contact someone not a bot Reviewed on: 25th August 2023

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