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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Decent priced insurance

Was pleased to join as a new customer, the price was very competitive for the cover I received. Reviewed on: 25th August 2023

Good service at a competitive price

I have had very good service from Policy Expert and the price was very good. Reviewed on: 25th August 2023

Excellent company

I have used them for years and always been a huge fan Reviewed on: 25th August 2023

Great value!

Policy Expert continue to offer great value for several years now. Unlike other companies whose prices go up after 1-2 years, PE recognise customer loyalty. Reviewed on: 25th August 2023

Excellent service

On the only occasion I had to make an adjustment to my policy my enquiry was dealt with quickly and by a friendly member of staff Reviewed on: 25th August 2023

Good value service

Has offered good value insurance for our home Reviewed on: 25th August 2023

Easy and affordable

Very easy to set up, efficient and affordable. Reviewed on: 25th August 2023

NICE CUSTOMER RELATIONS

The help desk is always very friendly and most helpful. Reviewed on: 25th August 2023

Best price

Straight forward online buy. 5star service! Reviewed on: 25th August 2023

Denise carrington

So easy to renew, very friendly helpful staff. Reviewed on: 25th August 2023

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