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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Brilliant value!!

5
Cheap price for full cover PLUS free additional benefits. Cannot get better. Reviewed on: 25th August 2023
Carol Gardner's avatar
Carol Gardner

Easy and friendly

5
Great price, easy to set up an insurance and do modifications to the policy Reviewed on: 25th August 2023
Paul Ciprian's avatar
Paul Ciprian

A good cheap insurance

4
This is a renewal. The first year was great, so looking forward to a second year with "Policy Expert". A down to earth insurance with no frills at a reasonable price. Reviewed on: 25th August 2023
Laurence Lomax's avatar
Laurence Lomax

Really good

5
I have no idea which insurance I have through Policy Expert but I clearly have purchased insurance through them and not had to worry about anything, so that's got to be a positive. Great work guys. Reviewed on: 25th August 2023
Rob Crosbie's avatar
Rob Crosbie

Really good

5
Been with policy expert for a while now quick pay out on claims can't fault the service given Reviewed on: 25th August 2023
Kelvin's avatar
Kelvin

No nonsense competitive home insurance

5
Easy to obtain quotes via their app and didn't unreasonably put the price up after 1st year. Reviewed on: 25th August 2023
Graham Keeling's avatar
Graham Keeling

Well done policy expert.

5
Great company that make things so much easier than other company's, so well done policy expert. Reviewed on: 25th August 2023
Caly Kenny's avatar
Caly Kenny

Easy and clear service.

5
Setting up a policy with Policy expert was a quick, easy and overtly clear process. I have been impressed so far with the customer experience and would recommend Policy Expert to a friend. Reviewed on: 25th August 2023
Georgie SS's avatar
Georgie SS

Renewal Process

4
Home Insurance renewal was competitive recognizing customer loyalty and simple to action without hassle Reviewed on: 25th August 2023
Adrian's avatar
Adrian

Straightforward hassle free process

5
I am naturally hesitant about dealing with online providers but Policy Expert made things comfortable for me to such an extent that I had no hesitation in renewing my cover with them at a very competitive rate Reviewed on: 25th August 2023
Stuart Fowler's avatar
Stuart Fowler

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