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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good value service

Has offered good value insurance for our home Reviewed on: 25th August 2023

Easy and affordable

Very easy to set up, efficient and affordable. Reviewed on: 25th August 2023

NICE CUSTOMER RELATIONS

The help desk is always very friendly and most helpful. Reviewed on: 25th August 2023

Best price

Straight forward online buy. 5star service! Reviewed on: 25th August 2023

Denise carrington

So easy to renew, very friendly helpful staff. Reviewed on: 25th August 2023

Reliable insurance

My one and only experience of an insurance claim with this company was totally hassle free and very quickly sorted and the premium didn't increase the next year which was an added bonus.. Reviewed on: 25th August 2023

Easy

Quick, easy to arrange and very competitive pricing Reviewed on: 25th August 2023

Trusted and good value

Been with Policy Expert for a few years now. They have always tried to reduce their premiums as much as possible and have managed to knock off a few pounds here and there that always helps. Reviewed on: 25th August 2023

Easy to understand and helpfull when required

all done on line no fuss accepted within minutes no fuss no worry and iv saved money Reviewed on: 25th August 2023

Cery easy to deal with very competitive

Have used policy expert several times for insurance and so far can not fault them Reviewed on: 25th August 2023

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