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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy, Comprehensive, Affordable

Changed my home insurance over a few years ago. Great value cover and easy to get the insurance. Good level of cover for the price and easy renewal process. I couldn't be happier. Reviewed on: 25th August 2023

Reliable Insurance affordable price

Used policy experts for years: affordable, reliable and personable. Reviewed on: 25th August 2023

First Rate

Excellent website, easy navigation and value for money insurance. Well done Reviewed on: 25th August 2023

Fast and easy to set up

Very easy to set up, good value for money, thankfully not had to use it. Reviewed on: 25th August 2023

Good value for money and good customer service.

Excellent experience setting up and good value for money. Reviewed on: 25th August 2023

Good value insurance

Good value and good communication. would definitely recommend. Reviewed on: 25th August 2023

Decent priced insurance

Was pleased to join as a new customer, the price was very competitive for the cover I received. Reviewed on: 25th August 2023

Good service at a competitive price

I have had very good service from Policy Expert and the price was very good. Reviewed on: 25th August 2023

Excellent company

I have used them for years and always been a huge fan Reviewed on: 25th August 2023

Great value!

Policy Expert continue to offer great value for several years now. Unlike other companies whose prices go up after 1-2 years, PE recognise customer loyalty. Reviewed on: 25th August 2023

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