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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Renewal Process

Home Insurance renewal was competitive recognizing customer loyalty and simple to action without hassle Reviewed on: 25th August 2023

Straightforward hassle free process

I am naturally hesitant about dealing with online providers but Policy Expert made things comfortable for me to such an extent that I had no hesitation in renewing my cover with them at a very competitive rate Reviewed on: 25th August 2023

Great service

Only when you make a claim do you really know how good an insurance company is. Despite the fact I had made a mistake on the policy this company handled the claim helpfully and well. Reviewed on: 25th August 2023

Insurance

Have renewed again as I am very happy with this Company (Policy Expert) and their competitive price. Reviewed on: 25th August 2023

Easy, Comprehensive, Affordable

Changed my home insurance over a few years ago. Great value cover and easy to get the insurance. Good level of cover for the price and easy renewal process. I couldn't be happier. Reviewed on: 25th August 2023

Reliable Insurance affordable price

Used policy experts for years: affordable, reliable and personable. Reviewed on: 25th August 2023

First Rate

Excellent website, easy navigation and value for money insurance. Well done Reviewed on: 25th August 2023

Fast and easy to set up

Very easy to set up, good value for money, thankfully not had to use it. Reviewed on: 25th August 2023

Good value for money and good customer service.

Excellent experience setting up and good value for money. Reviewed on: 25th August 2023

Good value insurance

Good value and good communication. would definitely recommend. Reviewed on: 25th August 2023

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