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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent value

I did a lot of research into the best value home insurance and policy expert came up trumps. Reviewed on: 24th August 2023

Efficient, clear and not loads of small print !

Really easy to pick the policy to suit my needs. Concise , effective and clear with not loads of small print. Price was value. First time if using but will recommend and be back next year . Reviewed on: 24th August 2023

Policy expert are always super helpful

Hi had a home insurance policy with policy expert a few times, I have left to go for cheaper deals but always come back as the quality of their cover and their effectiveness and helpful service is second to none. Reviewed on: 24th August 2023

i'd recommend them

Simple to arrange and always have comptitive prices. Reviewed on: 24th August 2023

The insurer to go to.

Top service and value.highly recommended. Reviewed on: 24th August 2023

Great cover, excellent value and easy online setup

I'm delighted with the fantastic cover offered by this house insurance. The value it provides is truly impressive, and the online setup was a breeze, making the whole process incredibly convenient. Highly recommend for anyone seeking comprehensive coverage without the hassle. Reviewed on: 24th August 2023

No fuss, full cover and exceptional pricing.

Now in my fourth year with Policy Expert providing full cover with minimum fuss and ease of payment structure for the most competitive pricing against other companies. Reviewed on: 24th August 2023

Renewed for the cheapest price multiple times

I’ve been with policy expert for about three years and they always come out cheapest. Reviewed on: 24th August 2023

Good insurance

It was easy to book to have insuarnce with this ompany Reviewed on: 24th August 2023

Reasonably priced home insurance

Reasonably priced home insurance And easy to get online. Never answer their phone though. Reviewed on: 24th August 2023

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