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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Fabulous company for your home insurance

I have never claimed on insurance before until quite recently when an unexpected storm destroyed my computer. Policy Expert came to the rescue and settled my claim in a very short space of time. I thoroughly recommend them for home insurance. Reviewed on: 24th August 2023

Easiest part of a home move

Phoned to transfer my home insurance to another address as I was in the process of moving home. All went smoothly as soon as I had exchanged contracts, by making just a quick phone call. Reviewed on: 24th August 2023

Chose policy direct as offered A good deal

Looked at reviews was recommended at a great price Reviewed on: 24th August 2023

Best Home Insurance Quotes

I’ve been with Policy Expert for several years and they always beat any like for like quotes. Reviewed on: 24th August 2023

Amazing cover superb value!

I have used tge sane Insurance Company for years and decided I needed a change so checking out other Insurance CompNies I came accross POLICY EXPERT in fact that was last year and I am so satisfied with their customer service their cover andvtheir prices I have renewed my policy and I am sticking with them...definately 5 star they deserve it Nd I am certainly recomdnding famiky and friends! Reviewed on: 24th August 2023

Straightforward and good value

I have had a good experience so far with policy expert. I have had several years ensuring with them and no issues so far. Policy’s seem good value Reviewed on: 24th August 2023

Good price abd scope

Well I thought for what I wanted and the price it matched my needs. You can get cheaper but either the accidental cover etc it's hard to beat Reviewed on: 24th August 2023

Pretty good value and quick and easy

Pretty good value and quick and easy Reviewed on: 24th August 2023

Simple and easy to get the insurance I need

It was easy to get the insurance I needed, the follow up after purchase was good and everything was clear, which is not the case for other insurance providers Reviewed on: 24th August 2023

Great value.best cover

Easy to navigate....great price brilliant cover Reviewed on: 24th August 2023

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