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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Simple and easy to get the insurance I need

It was easy to get the insurance I needed, the follow up after purchase was good and everything was clear, which is not the case for other insurance providers Reviewed on: 24th August 2023

Great value.best cover

Easy to navigate....great price brilliant cover Reviewed on: 24th August 2023

Automated thanks

Renews automatically ever year thanks. Reviewed on: 24th August 2023

so helpful

easy to use, quick and easy to complete paperwork. cannot fault them! Reviewed on: 24th August 2023

Easy to and friendly

They ppl were friendly and helpful and easy to set up my account Reviewed on: 24th August 2023

Everything has been easy to understand

I have been pleased with all communication with Policy Expert Reviewed on: 24th August 2023

Car Insurance renewal

I checked the quote and auto-renewal was still the best deal. Didn't need to do anything to renew :) Reviewed on: 24th August 2023

Home and car

Very happy to be with policy expert Reviewed on: 24th August 2023

Consistently good service and value

I've not been able to beat the renewals, and have used the service only once, but was happy. Good cover, flexible and seem to know what's important. Reviewed on: 24th August 2023

Would never change insurance company

Policy 1 always offered great and affordable renewal price and have always been spot on with communication. Reviewed on: 24th August 2023

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