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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to and friendly

They ppl were friendly and helpful and easy to set up my account Reviewed on: 24th August 2023

Everything has been easy to understand

I have been pleased with all communication with Policy Expert Reviewed on: 24th August 2023

Car Insurance renewal

I checked the quote and auto-renewal was still the best deal. Didn't need to do anything to renew :) Reviewed on: 24th August 2023

Home and car

Very happy to be with policy expert Reviewed on: 24th August 2023

Consistently good service and value

I've not been able to beat the renewals, and have used the service only once, but was happy. Good cover, flexible and seem to know what's important. Reviewed on: 24th August 2023

Would never change insurance company

Policy 1 always offered great and affordable renewal price and have always been spot on with communication. Reviewed on: 24th August 2023

Efficient and Timely

I chose Policy Expert over the others because I wanted a fresh new approach to Insurance. Fast efficient and timely. Service is excellent and I feel I made the best choice. I would highly recommend if your looking to make changes. Reviewed on: 24th August 2023

Brilliant, simple insurance

Always easy to renew and to enjoy clear and simple insurance at a good price Reviewed on: 24th August 2023

No problems, great!

No problems and great service so far. Thanks team! Reviewed on: 24th August 2023

Efficient, comprehensive and value for money

I have been with Policy Expert for a while and I have nothing but positive things to say regarding their efficiency, customer support and especially the value for money. I feel safe and secure in their hands and not sure I would ever need to consider leaving them. Reviewed on: 24th August 2023

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