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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Best Home Insurance Quotes

5
I’ve been with Policy Expert for several years and they always beat any like for like quotes. Reviewed on: 24th August 2023

Amazing cover superb value!

5
I have used tge sane Insurance Company for years and decided I needed a change so checking out other Insurance CompNies I came accross POLICY EXPERT in fact that was last year and I am so satisfied with their customer service their cover andvtheir prices I have renewed my policy and I am sticking with them...definately 5 star they deserve it Nd I am certainly recomdnding famiky and friends! Reviewed on: 24th August 2023

Straightforward and good value

5
I have had a good experience so far with policy expert. I have had several years ensuring with them and no issues so far. Policy’s seem good value Reviewed on: 24th August 2023

Good price abd scope

5
Well I thought for what I wanted and the price it matched my needs. You can get cheaper but either the accidental cover etc it's hard to beat Reviewed on: 24th August 2023

Pretty good value and quick and easy

5
Pretty good value and quick and easy Reviewed on: 24th August 2023

Simple and easy to get the insurance I need

5
It was easy to get the insurance I needed, the follow up after purchase was good and everything was clear, which is not the case for other insurance providers Reviewed on: 24th August 2023

Great value.best cover

5
Easy to navigate....great price brilliant cover Reviewed on: 24th August 2023

Automated thanks

3
Renews automatically ever year thanks. Reviewed on: 24th August 2023

so helpful

5
easy to use, quick and easy to complete paperwork. cannot fault them! Reviewed on: 24th August 2023

Easy to and friendly

5
They ppl were friendly and helpful and easy to set up my account Reviewed on: 24th August 2023

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