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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great company

So easy and professional deal with. Reviewed on: 24th August 2023

Competitive Prices Year After Year

Have remained with Policy Expert for a number of years as premiums do not go up other than in line with inflation, other insurers hike theirs beyond reasonable levels. I thoroughly recommend Policy Expert. Reviewed on: 24th August 2023

What you would expect and more!!

Does what it says on the tin! And does it bloomin well!!!! Reviewed on: 24th August 2023

Value for money very competitive price

Very easy to check policy offered Reviewed on: 24th August 2023

BEATS THE BEST AND IS TEH BEST.

I ALWAYS SHOP AROUND FOR MY HOUSE INSURANCE. POLICY EXPERT CAME UP WITH THE PRICE WITH ALL THE FEATRURES I REQUIRED. Reviewed on: 24th August 2023

Havr already recommended

Great policy, good value for money. Simple and straightforward, have just recommended to our daughter who's buying her first home and she's also taken out a policy. Highly recommend. Reviewed on: 24th August 2023

Quick easy and great value

Deciding to go with policy expert for my home insurance was a simple decision, simply the best value out there and quick simple process to get covered - would highly recommend Reviewed on: 24th August 2023

Fabulous company for your home insurance

I have never claimed on insurance before until quite recently when an unexpected storm destroyed my computer. Policy Expert came to the rescue and settled my claim in a very short space of time. I thoroughly recommend them for home insurance. Reviewed on: 24th August 2023

Easiest part of a home move

Phoned to transfer my home insurance to another address as I was in the process of moving home. All went smoothly as soon as I had exchanged contracts, by making just a quick phone call. Reviewed on: 24th August 2023

Chose policy direct as offered A good deal

Looked at reviews was recommended at a great price Reviewed on: 24th August 2023

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