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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value, great cover, great service!

Been with Policy Expert for a few years now and they have never let me down. The policies they offer cover everything I could need and more, the price is unbeatable (believe me, I've worked in the industry for 25 years and check everything) and the customer service is nothing short of outstanding. What's not to love! Reviewed on: 24th August 2023

Excellent customer service

I had to make a claim for damage to my property. The customer service agent was polite, efficient and quick. She assisted me throughout and the settlement figure was in my account 3 days later. First class! Thank you. Also I renewed with them for a second year as the renewal beat all the comparison sites. Reviewed on: 24th August 2023

Kelvin Giltrow

Brilliant service and great communication Would definitely use againn Reviewed on: 24th August 2023

Gives great options

I took my policy out using this search engine, it gives good competitive prices Reviewed on: 24th August 2023

Easy great service

Competitive price, easy to use, good communication Reviewed on: 24th August 2023

Great Deal.

Price competitive, friendly customer service. Reviewed on: 24th August 2023

Excellent

Wanted a policy that gave me excellent cover at a competitive price. Reviewed on: 24th August 2023

Good value , easy to complete online

Very good value easy to complete online paper free Reviewed on: 24th August 2023

Great service

You can access all your documents online with ease, it’s easy to speak to someone when needed and I’ve always been met with a polite and professional advisor whenever needed. Reviewed on: 24th August 2023

Competitive price

Haven't had to claim. Price and cover seems great. Reviewed on: 24th August 2023

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