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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Convenient comprehensive insurance

Easy to assess and buy with several cover options, and at a great price. Reviewed on: 24th August 2023

Good honest insurance

I’ve had no bad words to say about policy expert. Their yearly renewals are great too. Reviewed on: 24th August 2023

Great organisation

Excellent policy and value for money Reviewed on: 24th August 2023

Great company

Good customer service with helpful employees who go the extra mile. Reviewed on: 24th August 2023

Personalized

It's refreshing to find a company that makes a customer feel the service being given is personalized just for you and what best suits your particular needs at this time in your life. And finds the policy that's affordable and makes sense. Thank you ! Reviewed on: 24th August 2023

Good Value

Not the cheapest but the best value for me Reviewed on: 24th August 2023

Good cover

Same cover as my previous company but £50 cheaper. Easy website to use. Reviewed on: 24th August 2023

Good coverage and easy to renew

The coverage of the insurance policy is good and the policy details very easy to understand. Also affordable and easy to renew. All very “user friendly” for a first time home buyer. Reviewed on: 24th August 2023

Saved lots of money compared to previous insurance

The amount I saved on home and contents insurance by going to Policy Expert for 3 years now, compared to what I was paying before means I simply don't need to find a better deal. I've still tried but so far failed. Give them a try. Reviewed on: 24th August 2023

Best home insurance

Great insurance with an easy renewal process Reviewed on: 24th August 2023

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