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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great value

Great value, quick and easy service to get set up Reviewed on: 24th August 2023

Best insurance for your home

Excellent buildings and contents insurance that included legal and a host of other things. All for a very competitive price. Reviewed on: 24th August 2023

Great policy and company

Great company and very competitive price for the product that's provided. Reviewed on: 24th August 2023

Affordable

This financial crisis policy expert has given the opportunity to pay monthly instalments of the insurance premiums without any extra charges or interest which I found it more attractive and affordable. Reviewed on: 24th August 2023

Great value, great cover, great service!

Been with Policy Expert for a few years now and they have never let me down. The policies they offer cover everything I could need and more, the price is unbeatable (believe me, I've worked in the industry for 25 years and check everything) and the customer service is nothing short of outstanding. What's not to love! Reviewed on: 24th August 2023

Excellent customer service

I had to make a claim for damage to my property. The customer service agent was polite, efficient and quick. She assisted me throughout and the settlement figure was in my account 3 days later. First class! Thank you. Also I renewed with them for a second year as the renewal beat all the comparison sites. Reviewed on: 24th August 2023

Kelvin Giltrow

Brilliant service and great communication Would definitely use againn Reviewed on: 24th August 2023

Gives great options

I took my policy out using this search engine, it gives good competitive prices Reviewed on: 24th August 2023

Easy great service

Competitive price, easy to use, good communication Reviewed on: 24th August 2023

Great Deal.

Price competitive, friendly customer service. Reviewed on: 24th August 2023

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