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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Fuss free insurance

5
Easy to arrange house cover at a very competitive price. Reviewed on: 24th August 2023

Could not be beaten

5
Nothing on the comparison sites could beat the amount of cover for the price. Came up best for my Mum too on house insurance. Easy to arrange online. Would highly recommend. Reviewed on: 24th August 2023

Great value

5
Policy Expert offer great value policies which are no nonsense and delivered by friendly experts Reviewed on: 24th August 2023

Best home insurance deals

5
Highly competitive policy deals at low prices. Easy claim process. Friendly team to support always. Reviewed on: 24th August 2023

Recommend!

5
Competitve quotes and very easy process Reviewed on: 24th August 2023

Best quote around

5
Cheapest quote found with a lot included. Good communication via emails and when logged into app. Reviewed on: 24th August 2023

Excellent service

5
Excellent customer care will point you in the best direction and advise you what policy is best for you and dont rip you off Reviewed on: 24th August 2023

Great value

5
Best pet insurance I have ever had, minimal year on increase, luckily haven’t had to claim as yet but, great informative on a a regular basis Reviewed on: 24th August 2023

Competitive Home Insurance Provider

4
Policy Expert keep their home jnsurance competitive, so going back to them is easy, as they understand the value and importance of returning customers. Reviewed on: 24th August 2023

Fabulous

5
We had a fire in our chimney and the Policy Expert were exceptional. No quibble with sending their team out and paid out swiftly making our house back to a home in no time. I have since stuck with them as they were so fabulous. Reviewed on: 24th August 2023

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Help others make smarter decisions by sharing your own experience. Write a review