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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great company

Good customer service with helpful employees who go the extra mile. Reviewed on: 24th August 2023

Personalized

It's refreshing to find a company that makes a customer feel the service being given is personalized just for you and what best suits your particular needs at this time in your life. And finds the policy that's affordable and makes sense. Thank you ! Reviewed on: 24th August 2023

Good Value

Not the cheapest but the best value for me Reviewed on: 24th August 2023

Good cover

Same cover as my previous company but £50 cheaper. Easy website to use. Reviewed on: 24th August 2023

Good coverage and easy to renew

The coverage of the insurance policy is good and the policy details very easy to understand. Also affordable and easy to renew. All very “user friendly” for a first time home buyer. Reviewed on: 24th August 2023

Saved lots of money compared to previous insurance

The amount I saved on home and contents insurance by going to Policy Expert for 3 years now, compared to what I was paying before means I simply don't need to find a better deal. I've still tried but so far failed. Give them a try. Reviewed on: 24th August 2023

Best home insurance

Great insurance with an easy renewal process Reviewed on: 24th August 2023

Home Insurance

Best value home insurance at a really good price. Very helpful staff that are very knowledgeable about the companies products. Reviewed on: 24th August 2023

Great cover a a great price

Great cover at a great price. Even the renewal price was one of the cheapest. Happy customer Reviewed on: 24th August 2023

Cheap and comprehensive

Easy to do, cheaper price than rest Reviewed on: 24th August 2023

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