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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Competitive home insurance

5
Very competitive price for home insurance and easy online service. Reviewed on: 24th August 2023

Great customer service

5
Luckily I haven't had to make a claim, but I have found the customer service when asking questions and renewing very helpful. Reviewed on: 24th August 2023

Fuss free insurance

5
Easy to arrange house cover at a very competitive price. Reviewed on: 24th August 2023

Could not be beaten

5
Nothing on the comparison sites could beat the amount of cover for the price. Came up best for my Mum too on house insurance. Easy to arrange online. Would highly recommend. Reviewed on: 24th August 2023

Great value

5
Policy Expert offer great value policies which are no nonsense and delivered by friendly experts Reviewed on: 24th August 2023

Best home insurance deals

5
Highly competitive policy deals at low prices. Easy claim process. Friendly team to support always. Reviewed on: 24th August 2023

Recommend!

5
Competitve quotes and very easy process Reviewed on: 24th August 2023

Best quote around

5
Cheapest quote found with a lot included. Good communication via emails and when logged into app. Reviewed on: 24th August 2023

Excellent service

5
Excellent customer care will point you in the best direction and advise you what policy is best for you and dont rip you off Reviewed on: 24th August 2023

Great value

5
Best pet insurance I have ever had, minimal year on increase, luckily haven’t had to claim as yet but, great informative on a a regular basis Reviewed on: 24th August 2023

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