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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Home swap

I HAVE BEEN WITH A MAJOR INSURANCE COMPANY FOR MORE THAN 20 YEARS , BUT COULD NOT BELIEVE THE DIFFERENCE IN PREMIUMS I'M VERY HAPPY THAT WENT WITH POLICY EXPERT, I GOT FAR BETTER COVER AT A MUCH BETTER PRICE. Reviewed on: 24th August 2023

Good

Good good service and affordable price Reviewed on: 24th August 2023

Exactly What I Needed

I now have Home & Car Insurance with Policy Expert & my son his home insurance. You can talk to humans directly. Good prices Good inclusions Would definitely recommend Reviewed on: 24th August 2023

Best value for money

Have been using it for few years and will continue to use it as it provides value for money and reasonable quotes and features Reviewed on: 24th August 2023

Home Insurance

Quick, easy and affordable in these hard economic times Reviewed on: 24th August 2023

Competitive rates, excellent customer service, comprehensive cover

Have renewed with Policy Expert on a couple of occasions now as opposed to going elsewhere due to my comments above Reviewed on: 24th August 2023

Quick, thorough & professional

Easy, relevant questions, easily guided through, responsive, excellent customer service Reviewed on: 24th August 2023

Great Value For Money

Helpful and professional staff. Make me feel well supported. Reviewed on: 24th August 2023

Best value product

Always had a great experience with Policy Expert and they provide us with a great service everytime Reviewed on: 24th August 2023

Great product at a great price

Cannot fault the product and very good value for money. Been with them 4 years and would never go else where Reviewed on: 24th August 2023

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