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Policy Expert : Home insurance reviews

4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value

5
Policy Expert offer great value policies which are no nonsense and delivered by friendly experts Reviewed on: 24th August 2023

Best home insurance deals

5
Highly competitive policy deals at low prices. Easy claim process. Friendly team to support always. Reviewed on: 24th August 2023

Recommend!

5
Competitve quotes and very easy process Reviewed on: 24th August 2023

Best quote around

5
Cheapest quote found with a lot included. Good communication via emails and when logged into app. Reviewed on: 24th August 2023

Excellent service

5
Excellent customer care will point you in the best direction and advise you what policy is best for you and dont rip you off Reviewed on: 24th August 2023

Great value

5
Best pet insurance I have ever had, minimal year on increase, luckily haven’t had to claim as yet but, great informative on a a regular basis Reviewed on: 24th August 2023

Competitive Home Insurance Provider

4
Policy Expert keep their home jnsurance competitive, so going back to them is easy, as they understand the value and importance of returning customers. Reviewed on: 24th August 2023

Fabulous

5
We had a fire in our chimney and the Policy Expert were exceptional. No quibble with sending their team out and paid out swiftly making our house back to a home in no time. I have since stuck with them as they were so fabulous. Reviewed on: 24th August 2023

Convenient comprehensive insurance

5
Easy to assess and buy with several cover options, and at a great price. Reviewed on: 24th August 2023

Good honest insurance

4
I’ve had no bad words to say about policy expert. Their yearly renewals are great too. Reviewed on: 24th August 2023

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