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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Sensible questions asked in a fair format

5
The price quoted was less than last year Reviewed on: 25th August 2023

House-standing

5
The policy was extremely quick and easy to fill out, which was an absolute must for myself. Everything I needed was in the forms and easy to understand. Reviewed on: 25th August 2023

Policy Expert Home Insurance

5
Excellent cover at reasonable prices. Last Year I had to make a claim on my policy for a diamond lost out of an eternity ring. The claim was dealt with quickly and very professionally and the missing stone was replaced rapidly without fuss. I would recommend as it's good to know that a policy does work in practice not just empty promises. Reviewed on: 24th August 2023

Very competitive

4
Very competitive but the proof of the pudding is inthe claim experience, which fortunately i have not needed to experience yet Reviewed on: 24th August 2023

easy insurance

5
The easiest on-line insurance I have found. Reviewed on: 24th August 2023

Excellent Insurer

5
Good prices, professional and fair. Reviewed on: 24th August 2023

Easy process

5
Reasonable cost and the process was hassle free Reviewed on: 24th August 2023

Simple insurance , simple price plan , comprehensive insurance

5
Outperforms many of the insurers in its price bracket , on a par coverwise with policies which cost much more ,that’ll do for me Reviewed on: 24th August 2023

Propt response to inquiries

5
Keeping people updated promptly Reviewed on: 24th August 2023

Seemless!

5
A seemless experience from quote to purchase of my insurance. Reviewed on: 24th August 2023

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