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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Propt response to inquiries

Keeping people updated promptly Reviewed on: 24th August 2023

Seemless!

A seemless experience from quote to purchase of my insurance. Reviewed on: 24th August 2023

Home swap

I HAVE BEEN WITH A MAJOR INSURANCE COMPANY FOR MORE THAN 20 YEARS , BUT COULD NOT BELIEVE THE DIFFERENCE IN PREMIUMS I'M VERY HAPPY THAT WENT WITH POLICY EXPERT, I GOT FAR BETTER COVER AT A MUCH BETTER PRICE. Reviewed on: 24th August 2023

Good

Good good service and affordable price Reviewed on: 24th August 2023

Exactly What I Needed

I now have Home & Car Insurance with Policy Expert & my son his home insurance. You can talk to humans directly. Good prices Good inclusions Would definitely recommend Reviewed on: 24th August 2023

Best value for money

Have been using it for few years and will continue to use it as it provides value for money and reasonable quotes and features Reviewed on: 24th August 2023

Home Insurance

Quick, easy and affordable in these hard economic times Reviewed on: 24th August 2023

Competitive rates, excellent customer service, comprehensive cover

Have renewed with Policy Expert on a couple of occasions now as opposed to going elsewhere due to my comments above Reviewed on: 24th August 2023

Quick, thorough & professional

Easy, relevant questions, easily guided through, responsive, excellent customer service Reviewed on: 24th August 2023

Great Value For Money

Helpful and professional staff. Make me feel well supported. Reviewed on: 24th August 2023

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