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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Policy Expert Home Insurance

Excellent cover at reasonable prices. Last Year I had to make a claim on my policy for a diamond lost out of an eternity ring. The claim was dealt with quickly and very professionally and the missing stone was replaced rapidly without fuss. I would recommend as it's good to know that a policy does work in practice not just empty promises. Reviewed on: 24th August 2023

Very competitive

Very competitive but the proof of the pudding is inthe claim experience, which fortunately i have not needed to experience yet Reviewed on: 24th August 2023

easy insurance

The easiest on-line insurance I have found. Reviewed on: 24th August 2023

Excellent Insurer

Good prices, professional and fair. Reviewed on: 24th August 2023

Easy process

Reasonable cost and the process was hassle free Reviewed on: 24th August 2023

Simple insurance , simple price plan , comprehensive insurance

Outperforms many of the insurers in its price bracket , on a par coverwise with policies which cost much more ,that’ll do for me Reviewed on: 24th August 2023

Propt response to inquiries

Keeping people updated promptly Reviewed on: 24th August 2023

Seemless!

A seemless experience from quote to purchase of my insurance. Reviewed on: 24th August 2023

Home swap

I HAVE BEEN WITH A MAJOR INSURANCE COMPANY FOR MORE THAN 20 YEARS , BUT COULD NOT BELIEVE THE DIFFERENCE IN PREMIUMS I'M VERY HAPPY THAT WENT WITH POLICY EXPERT, I GOT FAR BETTER COVER AT A MUCH BETTER PRICE. Reviewed on: 24th August 2023

Good

Good good service and affordable price Reviewed on: 24th August 2023

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