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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

No hassle, fast, helpful, good price

Excellent customer service, no hassle, very good prices, no wonder they have won this award. Continue with the great job. Reviewed on: 25th August 2023

Great prices

Been with Policy Expert for a while for home insurance always good price when I come to review Reviewed on: 25th August 2023

Excellent customer service

There when you need them but hoping you don’t! Reviewed on: 25th August 2023

Good insurance

Very good insurance. Easy to renew. Have been with them for the last few years, however, price has seemed to jump up this last year (as have all bills) Reviewed on: 25th August 2023

Straightforward no nonsense insurance

Very easy to deal with. Provided useful information consistently and repeatedly offered most competitive price for a comprehensive insurance package. Reviewed on: 25th August 2023

Service Excellence

Competitive price. Excellent customer service with informative, go the extra mile staff. Reviewed on: 25th August 2023

Great value, super people!

Superb customer communication, comprehensive service and excellent policy options. Certainly gets my vote! Reviewed on: 25th August 2023

Convenient insurance

Setting up and also renewing my home insurance was super easy and cost effective. The renewal showed what my previous premium was vs my future one as well as listing all benefits. Super easy to compare to see if I was still receiving value for money. I was! Thank you! Keep up the good work. Reviewed on: 25th August 2023

Excellent

Have stayed with Policy Expert for home insurance for many years, excellent policies and great customer service. Price is competitive too. You know where you stand with Policy Expert. Reviewed on: 25th August 2023

Excellent as always!

Super competitive. Great policies for a great price. Why go elsewhere! Reviewed on: 25th August 2023

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