Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

View other Policy Expert products

4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9156)

Simply the best

Quick, easy, affordable - just what you need from an insurance provider Reviewed on: 25th August 2023

Great service and value for money

Really competitive pricing for a great product and level of cover. Customer service excellent. Reviewed on: 25th August 2023

Insurance Claim

The company acted promptly, reasonably and fairly when I suffered a theft at my property Reviewed on: 25th August 2023

Trusted Insurance

Very easy to set up a policy that is tailored to needs. Having had to make a claim I found the process very easy and efficient with the matter dealt with professionally and in a timely manor. Friendly customer service who talked me through the whole claims process and what to expect. Took the stress out of a stressful situation. Reviewed on: 25th August 2023

Excellent service, comprehensive cover, smiles all round!

Policy Expert have been quick and easy to deal with, organising cover was swift and more than covered all our needs and their customer service was excellent! What more do you want from an insurance provider? Reviewed on: 25th August 2023

Good value!

Fortunately we have never needed their services, but even our renewal quotes have never been beaten, by the major players in this field. Reviewed on: 25th August 2023

So easy to deal with

Luckily I haven’t had to claim on my house insurance so cannot comment on this side of matters as to the company however, when mum passed away last December their help was invaluable. They really did care, explained what would happen until the sale of the house went through and when this did happen one phone call produced a small refund. The bereavement team were truly experienced and well versed and for this I thank them. Reviewed on: 25th August 2023

Competitive price

Bought building and & content insurance which was very competitive Excellent service Reviewed on: 25th August 2023

Brilliant price

I have stayed with policy expert for a few years now,as despite checking around when my renewal is due- I haven’t found a better price yet! Reviewed on: 25th August 2023

Good customer service

Competitive prices were happy to meet my best quote. Good customer service. Expected to be on hold for a long time however quickly aswered. Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord insurance (discontinued)
from Simple Landlords Insurance (inactive company) 4.56 from 62 reviews
Home Insurance
from Ecclesiastical Insurance 3.25 from 8 reviews
Landlord Insurance
from Just Landlords 4.36 from 9 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.65 from 5028 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub