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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9139)

Best of the best

5
Great company with competitive policies and no quibble! Reviewed on: 24th August 2023

Good pricing and simple to use.

5
Good things never come cheap but Policy Expert mange to get quality products and service at highly competitive price none the less. Well done policy expert! Reviewed on: 24th August 2023

Easy & straight forward

5
We’ve been with Policy expert since we bought our first home 5 years ago. It’s been plain sailing, easy to change our payment date and to move from an annual payment to direct debit. Reviewed on: 24th August 2023

First class

5
I am very happy with this company absolutely no problems all straight forward taken it out ,luckily I haven't had to make a claim ,quite happy so far Reviewed on: 24th August 2023

EXCELLENT COVER & VALUE

5
We're new customers and very pleased with the excellent cover and great value for money. Thank you! Reviewed on: 24th August 2023

Top quality for a low price

5
Policy provides all the cover I need, plus extras, matching much more expensive policies, but for a fraction of the price. Reviewed on: 24th August 2023

Excellent value

5
I did a lot of research into the best value home insurance and policy expert came up trumps. Reviewed on: 24th August 2023

Efficient, clear and not loads of small print !

5
Really easy to pick the policy to suit my needs. Concise , effective and clear with not loads of small print. Price was value. First time if using but will recommend and be back next year . Reviewed on: 24th August 2023

Policy expert are always super helpful

5
Hi had a home insurance policy with policy expert a few times, I have left to go for cheaper deals but always come back as the quality of their cover and their effectiveness and helpful service is second to none. Reviewed on: 24th August 2023

i'd recommend them

5
Simple to arrange and always have comptitive prices. Reviewed on: 24th August 2023

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