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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9136)

EXCELLENT COVER & VALUE

5
We're new customers and very pleased with the excellent cover and great value for money. Thank you! Reviewed on: 24th August 2023
SueO's avatar
SueO

Top quality for a low price

5
Policy provides all the cover I need, plus extras, matching much more expensive policies, but for a fraction of the price. Reviewed on: 24th August 2023
M's avatar
M

Excellent value

5
I did a lot of research into the best value home insurance and policy expert came up trumps. Reviewed on: 24th August 2023
Andrew Lake 's avatar
Andrew Lake

Efficient, clear and not loads of small print !

5
Really easy to pick the policy to suit my needs. Concise , effective and clear with not loads of small print. Price was value. First time if using but will recommend and be back next year . Reviewed on: 24th August 2023
Angela Smith's avatar
Angela Smith

Policy expert are always super helpful

5
Hi had a home insurance policy with policy expert a few times, I have left to go for cheaper deals but always come back as the quality of their cover and their effectiveness and helpful service is second to none. Reviewed on: 24th August 2023
Amanda Toutt's avatar
Amanda Toutt

i'd recommend them

5
Simple to arrange and always have comptitive prices. Reviewed on: 24th August 2023
Kevin Lendrum's avatar
Kevin Lendrum

The insurer to go to.

5
Top service and value.highly recommended. Reviewed on: 24th August 2023
lTerence Casey's avatar
lTerence Casey

Great cover, excellent value and easy online setup

5
I'm delighted with the fantastic cover offered by this house insurance. The value it provides is truly impressive, and the online setup was a breeze, making the whole process incredibly convenient. Highly recommend for anyone seeking comprehensive coverage without the hassle. Reviewed on: 24th August 2023
Duncqn's avatar
Duncqn

No fuss, full cover and exceptional pricing.

5
Now in my fourth year with Policy Expert providing full cover with minimum fuss and ease of payment structure for the most competitive pricing against other companies. Reviewed on: 24th August 2023
Judy Appleby's avatar
Judy Appleby

Renewed for the cheapest price multiple times

5
I’ve been with policy expert for about three years and they always come out cheapest. Reviewed on: 24th August 2023
Mike59's avatar
Mike59

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