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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Recommendation

Good insurance provider good customer service Reviewed on: 24th August 2023

Great value

Great service and great value for money in comparison with other providers. Reviewed on: 24th August 2023

Competitive pricing, easy to set up and manage online.

My third year with Policy Expert. Despite browsing all the comparison websites, they still came out on top for policy features and price. Very easy to manage online and to make any amendments. Reviewed on: 24th August 2023

Very pleased with our insurance policy

Very pleased Had problems after particularly strong gales and roof was fixed and all repairs done very satisfactory Reviewed on: 24th August 2023

Best value for money in hard times!

Straight forward. Reduced cost for second year of my insurance now. Very happy. Reviewed on: 24th August 2023

Policy expert review

They are so good with their communications. Getting through on the phone doesn't take long and they beat all prices on the compare websites. Been with them a few years now Reviewed on: 24th August 2023

More for your money

I have dealt with this company some years ago and recent comparisons showed that there was more to be had for ones money by purchasing through them. Reviewed on: 24th August 2023

Great Value Insurance

I have insured our Home and contents with Policy Expert for several years. Although I have been lucky and not had to make a claim on my policy this company always provide exceptional value at renewal time with excellent value cover levels. Reviewed on: 24th August 2023

Very competitive pricing and easy to use

Best Home Insurance pricing around when comparing with rivals. User friendly site and helpful staff when contacted. Reviewed on: 24th August 2023

Good value and easy to navigate web site

Competitive and good value. .All in all a good buying experience with no fuss Reviewed on: 24th August 2023

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