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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Sensibly priced quality

5
Easy application, good cover and sensibly priced, I haven't tried their claim line yet but hopefully they are as good. Reviewed on: 24th August 2023

Good value

4
Good value, reasonable renewal quotes Good customer service Reviewed on: 24th August 2023

Excelle Home Insurance Cover

5
Very Competitively priced and great extra options to choose Reviewed on: 24th August 2023

This is A very good insurance co.

5
I have been with this company for a number of years and never had a problem whenever I have had to get in touch with them. Reviewed on: 24th August 2023

Fantastic value great service

5
Great service fantastic price beat my old insurance by £30 and with better cover Reviewed on: 24th August 2023

Topdrawer

5
Very competitively priced very efficient Reviewed on: 24th August 2023

Home insurance

5
The quotation is straightforward, and the customer service is pretty good Reviewed on: 24th August 2023

Best on Market

5
Unbeatable price, prompt action, issues resolved and quarries answered with short notice Reviewed on: 24th August 2023

Good value for money

5
I have been with Policy Expert for quite a few years now, they are very reasonably priced and easy to work with. Reviewed on: 24th August 2023

Good all round

5
Great price. Good coverage. Easy setup. Reviewed on: 24th August 2023

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