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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Expert Home insurance providers

Very clear renewal instructions. Easy to reach and helpful customer service and claims dept. I am with them for 6 years now Reviewed on: 24th August 2023

Value for money

Value for your money, had no issues or hidden costs. Reviewed on: 24th August 2023

Fantastic service

Easy to set up, great price and customer service Reviewed on: 24th August 2023

Satisfaction

Been with policy expert for quite a few years now never had any problems and they are always competitive on price. Wouldn't hesitate to recommend them Reviewed on: 24th August 2023

Amazing Insurance Company

Thankfully I haven't never had to make a claim but have stayed with Policy Expert for many years. They are straightforward and efficient with the annual renewal. Would highly recommend. Reviewed on: 24th August 2023

Another year

Friendly and helpful call from staff for my renewal for another year. Reviewed on: 24th August 2023

So easy to renew policy each year as I've been a loyal customer for several years now.

I have always found policy expert to be so helpful and not had any problems with my policy since I've been with them for my home and contents insurance. Reviewed on: 24th August 2023

Great Value

Been with the company for a number of years now, great on price & service, i look every year if i can get a better deal ells where. Reviewed on: 24th August 2023

This company was alot cheaper

Excellent customer service would highly recommend anyone to go with this company carnt fault it at all Reviewed on: 24th August 2023

Good value

I've fortunately not had to make a claim, which is the only true test of an insurance policy, but the policy appears to offer value for money. Easy to renew. Reviewed on: 24th August 2023

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