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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good value

Good value, reasonable renewal quotes Good customer service Reviewed on: 24th August 2023

Excelle Home Insurance Cover

Very Competitively priced and great extra options to choose Reviewed on: 24th August 2023

This is A very good insurance co.

I have been with this company for a number of years and never had a problem whenever I have had to get in touch with them. Reviewed on: 24th August 2023

Fantastic value great service

Great service fantastic price beat my old insurance by £30 and with better cover Reviewed on: 24th August 2023

Topdrawer

Very competitively priced very efficient Reviewed on: 24th August 2023

Home insurance

The quotation is straightforward, and the customer service is pretty good Reviewed on: 24th August 2023

Best on Market

Unbeatable price, prompt action, issues resolved and quarries answered with short notice Reviewed on: 24th August 2023

Good value for money

I have been with Policy Expert for quite a few years now, they are very reasonably priced and easy to work with. Reviewed on: 24th August 2023

Good all round

Great price. Good coverage. Easy setup. Reviewed on: 24th August 2023

Just great

Fortunately haven’t had to have a claim, but contact with the team is good Reviewed on: 24th August 2023

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