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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Fast, easy and best value

We had been with our former insurance company for many years but cost increased each year in spite of no claims. Decided a change was needed. Shopped around and was delighted to find Policy Expert. They offered us more cover for less money. Easy to arrange too. We will be contacting them for car insurance when due as we were so pleased with the service on home and contents. We would highly recommend this company. Reviewed on: 24th August 2023

Easy and competitive way to organise home insurance

Good on-line experience to set-up home insurance at a competitive price. All good so far for the second year running but not had to make a claim so don't know how it would be from that perspective. Very happy so far! Reviewed on: 24th August 2023

Expert Home insurance providers

Very clear renewal instructions. Easy to reach and helpful customer service and claims dept. I am with them for 6 years now Reviewed on: 24th August 2023

Value for money

Value for your money, had no issues or hidden costs. Reviewed on: 24th August 2023

Fantastic service

Easy to set up, great price and customer service Reviewed on: 24th August 2023

Satisfaction

Been with policy expert for quite a few years now never had any problems and they are always competitive on price. Wouldn't hesitate to recommend them Reviewed on: 24th August 2023

Amazing Insurance Company

Thankfully I haven't never had to make a claim but have stayed with Policy Expert for many years. They are straightforward and efficient with the annual renewal. Would highly recommend. Reviewed on: 24th August 2023

Another year

Friendly and helpful call from staff for my renewal for another year. Reviewed on: 24th August 2023

So easy to renew policy each year as I've been a loyal customer for several years now.

I have always found policy expert to be so helpful and not had any problems with my policy since I've been with them for my home and contents insurance. Reviewed on: 24th August 2023

Great Value

Been with the company for a number of years now, great on price & service, i look every year if i can get a better deal ells where. Reviewed on: 24th August 2023

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