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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Easy admin and good value

5
Simple as a few clicks and job done. Satisfaction and peace of mind without any of the inconvenience. Reviewed on: 24th August 2023

Simple to sign up and great pricing

5
Found them through a price comparison sight. Great level of cover for a very good price - beat my existing policy by £100’s; cracking! Reviewed on: 24th August 2023

Good value insurance

5
Policy expert offers good levels of insurance at reasonable prices and offers an easy to use portal to view documents Reviewed on: 24th August 2023

Excellent service when needed

5
A company that is easy to deal with. Reviewed on: 24th August 2023

Great insurance for a great price

5
I've never needed to make a claim, however, their prices are great and gave me the coverage I need. Their website is efficient and easy to use and their communication is excellent Reviewed on: 24th August 2023

The right cover at the right price.

5
Comprehensive range of cover tailored to your needs. Easy online application, no paperwork,offers peace of mind at a competitive price. Reviewed on: 24th August 2023

easy to navigate, affordable installments no complaints.

5
Touch wood no claims yet, easy to navigate, affordable installments no complaints. Reviewed on: 24th August 2023

Great to deal with

5
I would highly recommend policy expert. They are easy to deal with and in my experience you don’t spend hours on the phone waiting to talk to someone which is a nice change compared to most companies. Reviewed on: 24th August 2023

Very easy to deal with and good value

5
Thanks guys - wish more insurance firms could be as competitive as you! Reviewed on: 24th August 2023

My House cover

5
I have not yet had to make a claim but the policy I have, Home and contents plus house insurance has been very competitive enabling me to return each year, because of the comprehensive cover and value for money. Reviewed on: 24th August 2023

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