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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Can't beat it on price and cover

I have looked every year upon renewal but have found nothing better. The option to pay by installments is affordable and simple. Reviewed on: 24th August 2023

Experts in good value!

Excellent customer service. Professional and excellent value for money. Fabulous cover policy… everything you need and more! Thank you Reviewed on: 24th August 2023

Professional, Reliable & Competitive

We have used Policy Expert for a few years now and cannot fault their products or customer service. Highly recommended Reviewed on: 24th August 2023

Good cover for a reasonable and competitive price

No problems renewing and having paperwork sent to me by post Reviewed on: 24th August 2023

Great communication and price

Always great with price and easily contactable Reviewed on: 24th August 2023

Top notch

They were very knowledgeable and very helpful . Reviewed on: 24th August 2023

House Insurance

Policy Expert have been my favourite go to for house insurance for years. Always competitive Reviewed on: 24th August 2023

Fast, easy and best value

We had been with our former insurance company for many years but cost increased each year in spite of no claims. Decided a change was needed. Shopped around and was delighted to find Policy Expert. They offered us more cover for less money. Easy to arrange too. We will be contacting them for car insurance when due as we were so pleased with the service on home and contents. We would highly recommend this company. Reviewed on: 24th August 2023

Easy and competitive way to organise home insurance

Good on-line experience to set-up home insurance at a competitive price. All good so far for the second year running but not had to make a claim so don't know how it would be from that perspective. Very happy so far! Reviewed on: 24th August 2023

Expert Home insurance providers

Very clear renewal instructions. Easy to reach and helpful customer service and claims dept. I am with them for 6 years now Reviewed on: 24th August 2023

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