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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Very easy to deal with and good value

Thanks guys - wish more insurance firms could be as competitive as you! Reviewed on: 24th August 2023

My House cover

I have not yet had to make a claim but the policy I have, Home and contents plus house insurance has been very competitive enabling me to return each year, because of the comprehensive cover and value for money. Reviewed on: 24th August 2023

Great customer service

I originally chose Policy expert a couple of years ago as they represented the best value. I decided to renew based on the excellent and supportive customer service when I had an issue. Reviewed on: 24th August 2023

Can't beat it on price and cover

I have looked every year upon renewal but have found nothing better. The option to pay by installments is affordable and simple. Reviewed on: 24th August 2023

Experts in good value!

Excellent customer service. Professional and excellent value for money. Fabulous cover policy… everything you need and more! Thank you Reviewed on: 24th August 2023

Professional, Reliable & Competitive

We have used Policy Expert for a few years now and cannot fault their products or customer service. Highly recommended Reviewed on: 24th August 2023

Good cover for a reasonable and competitive price

No problems renewing and having paperwork sent to me by post Reviewed on: 24th August 2023

Great communication and price

Always great with price and easily contactable Reviewed on: 24th August 2023

Top notch

They were very knowledgeable and very helpful . Reviewed on: 24th August 2023

House Insurance

Policy Expert have been my favourite go to for house insurance for years. Always competitive Reviewed on: 24th August 2023

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