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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Coldest day of the year.

Came home to find my house was as cold inside as it was outdoors. Luckily all was covered in my policy. One quick and easy phone call and I was above freezing within 24hrs.. Superb service and amazing value. Good job Policy Expert. Reviewed on: 24th August 2023

Straight forward and professional

I have organise my home insurance via policy expert and have found the process very smooth with no issues Reviewed on: 24th August 2023

Easy admin and good value

Simple as a few clicks and job done. Satisfaction and peace of mind without any of the inconvenience. Reviewed on: 24th August 2023

Simple to sign up and great pricing

Found them through a price comparison sight. Great level of cover for a very good price - beat my existing policy by £100’s; cracking! Reviewed on: 24th August 2023

Good value insurance

Policy expert offers good levels of insurance at reasonable prices and offers an easy to use portal to view documents Reviewed on: 24th August 2023

Excellent service when needed

A company that is easy to deal with. Reviewed on: 24th August 2023

Great insurance for a great price

I've never needed to make a claim, however, their prices are great and gave me the coverage I need. Their website is efficient and easy to use and their communication is excellent Reviewed on: 24th August 2023

The right cover at the right price.

Comprehensive range of cover tailored to your needs. Easy online application, no paperwork,offers peace of mind at a competitive price. Reviewed on: 24th August 2023

easy to navigate, affordable installments no complaints.

Touch wood no claims yet, easy to navigate, affordable installments no complaints. Reviewed on: 24th August 2023

Great to deal with

I would highly recommend policy expert. They are easy to deal with and in my experience you don’t spend hours on the phone waiting to talk to someone which is a nice change compared to most companies. Reviewed on: 24th August 2023

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