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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value!

Great value and ease of use. Would recommend. Reviewed on: 24th August 2023

Great Building and Home Insurance

Excellent company who are very competitive Reviewed on: 24th August 2023

Easy and a nice reward as well

Very easy and straightforward to get the home insurance I needed. Was a very competitive price and also when I referred a friend I got a nice voucher as a reward. Would highly recommend. Reviewed on: 24th August 2023

Great service

Thank you policy expert, great customer service. Reviewed on: 24th August 2023

Fantastic home insurance

Could not ask for anything more absolutely fantastic, literally ticked all the boxes, fast efficient spot on Reviewed on: 24th August 2023

My home insurance

Great company always find the cheapest home insurance for my needs highly recommend them Reviewed on: 24th August 2023

Very competitive insurance

Very good price over the last 2 years, haven't made any claims so cannot give a verdict on claims settlements. Reviewed on: 24th August 2023

Coldest day of the year.

Came home to find my house was as cold inside as it was outdoors. Luckily all was covered in my policy. One quick and easy phone call and I was above freezing within 24hrs.. Superb service and amazing value. Good job Policy Expert. Reviewed on: 24th August 2023

Straight forward and professional

I have organise my home insurance via policy expert and have found the process very smooth with no issues Reviewed on: 24th August 2023

Easy admin and good value

Simple as a few clicks and job done. Satisfaction and peace of mind without any of the inconvenience. Reviewed on: 24th August 2023

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