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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Brilliant

5
I'd really love it if I was the one that won this £1000 for this review ..... Reviewed on: 24th August 2023

Excellent company

5
I renew every year through Policy Expert as it always offers a very competitive price and excellent customer service. Saves having to trawl around for a new company every time my insurance is due. Reviewed on: 24th August 2023

Easy, competitive, reliable

5
Easy to navigate, no long phone calls, simple comprehensive cover Reviewed on: 24th August 2023

Well priced service

4
Been with them for 2 years as nobody can match their price. Reviewed on: 24th August 2023

Home insurance

5
Great service quick and easy to set up and also good price Reviewed on: 24th August 2023

Home content & Building Insurance

5
After a lot of searching on various comparisons site we found this insurance company. Not only did they offer great value Home content and Building insurance, Along with a no nonsense approach to pricing along with great service. The whole process was easy to navigate online. We have recommended them to family and friends. Reviewed on: 24th August 2023

Good house insurance

5
I have been very pleased with Policy Expert and would recommend them highly. Reviewed on: 24th August 2023

Quick and easy set up

5
First time home owners, we didn’t really know what we needed. Policy expert was quick and easy to set up and clearly outlined our policy. Seamless process and great value for money Reviewed on: 24th August 2023

Nice and easy

5
Covers it all to give me confidence That everything is safe. Reviewed on: 24th August 2023

Quick and efficient

5
Dealt with new home insurance policy swiftly. Would highly recommend to others Reviewed on: 24th August 2023

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