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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Good service Good prices

4
The service was excellent quick competent and friendly Reviewed on: 24th August 2023
William Ian Anderson 's avatar
William Ian Anderson

Great service

5
Policy Expert is a great company. The policies are clear and competitively priced and the staff on the phone are always very helpful. Reviewed on: 24th August 2023
Ellen Fincher's avatar
Ellen Fincher

Great service

5
Death, taxes and insurance are the certainties of life. At least with Policy Expert you can feel in safe hands with the latter. :) Reviewed on: 24th August 2023
Frances's avatar
Frances

Easy to use website

5
Only took me 10 minutes to obtain my house insurance. Reviewed on: 24th August 2023
Diane's avatar
Diane

Reasonable prices

4
Reasonablily straight forward questions and valuation bandings. Prices are competitive too. Never had any issues. Reviewed on: 24th August 2023
keith marshall's avatar
keith marshall

Fantastic value

5
Fantastic value for a comprehensive insurance that meets all my needs. Would definitely recommend. Reviewed on: 24th August 2023
Tony Wise's avatar
Tony Wise

Policy expert

5
Fair too quality comparative pricing Reviewed on: 24th August 2023
barbara mckay's avatar
barbara mckay

Very competitive prices

5
Everything very straightforward and good service Reviewed on: 24th August 2023
Neil Poole's avatar
Neil Poole

efficient service

5
i have used policy expert for some time and find it easily accessible and responsive with straightforward advice Reviewed on: 24th August 2023
pat's avatar
pat

Great cost for quality insurance

5
Very helpful and efficient staff - great cost - brilliant insurance - 3rd year I’ve used them - recommend to everyone to get a quote Reviewed on: 24th August 2023
Sammy Fletcher's avatar
Sammy Fletcher

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