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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

An Insurer that provides value for money

I have been with Policy Expert for a few years and have been impressed that renewal premiums seem fair and reasonable. Past experience with other companies has not been like that. Reviewed on: 24th August 2023

Cost effective

Competitive, offering all the benefits of more expensive providers. Reviewed on: 24th August 2023

Easy to sign up and competitively priced.

Very happy with all aspects of using this insurer. Reviewed on: 24th August 2023

LOOKING FOR A GOOD DEAL

HAVE USED POLICY BEFORE so I know they offer excellent customer based deals and always there to help or advise Reviewed on: 24th August 2023

Very useful

Very useful service getting good results! Reviewed on: 24th August 2023

Cheap and Simple

I have used Policy expert for years now and their home insurance is by far the best package I have seen Reviewed on: 24th August 2023

Policy Expert so easy to deal with

I wanted to upgrade my holiday insurance after original purchase to add a worldwide country this was added so easy after a simple phone call at little extra cost excellent service . Reviewed on: 24th August 2023

Brilliant

I'd really love it if I was the one that won this £1000 for this review ..... Reviewed on: 24th August 2023

Excellent company

I renew every year through Policy Expert as it always offers a very competitive price and excellent customer service. Saves having to trawl around for a new company every time my insurance is due. Reviewed on: 24th August 2023

Easy, competitive, reliable

Easy to navigate, no long phone calls, simple comprehensive cover Reviewed on: 24th August 2023

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